Mike Lagase wrote a great blog post on his blog talking about two issues (we have fixes for both) that can cause excessive paging on your Exchange 2007 servers. Those fixes are described in two KB articles: FIX: You may notice that the memory load is very high when you run an application that is...

In Exchange 2007, Outlook Web Access (OWA) offers a portal for users to manage their Exchange Active Sync (EAS) devices. How to access that information? Log on to OWA Click "Options" Click "Mobile Device" Here is what the page looks like: Note : If ActiveSync is not enabled for the Exchange user, "Mobile...

Update 10/4/2007: Since this post has been published, we've updated the Exchange 2007 Autodiscover Service whitepaper to include this information. Please consult the whitepaper for most up-to-date information. In Exchange 2007, we introduce the idea of the Autodiscover service. This service allows...

I wanted to post a follow-up to Cathy's documentation announcement with a bit more information on RPC Client Throttling. With the release of Microsoft Exchange Server 2007, a new feature known as RPC Client Throttling is available to administrators to help manage the end-user performance experience...

In the two previous posts in this series (see Part I and Part II ), we saw the two different options by which we could effectively use IIS Application Request Routing (ARR) as a reverse proxy solution for Exchange 2013. However wouldn’t it be great to know if your implementation of IIS ARR was...

EDIT 3/24/2009 : Added a link to WinSAT documentation based on reader feedback. Hopefully you have seen the news regarding the release of the Outlook 2007 SP1 February 2009 cumulative update. If you haven't, then you can read http://support.microsoft.com/?id=968009 for all the detail, but basically we...

Windows 8 and Windows RT include a built-in email app named Mail (also referred to as Windows 8 Mail or the Windows 8 Mail app ). The Windows 8 Mail app includes support for IMAP and Exchange ActiveSync (EAS) accounts. This article includes some key technical details of the Windows 8 Mail app. Use...

Seeing that many will be finding a copy of Exchange 2010 under the tree soon (...right?), we wanted to let you know that we have been working to create the performance counter guidance for Exchange 2010 as we have for Exchange 2007 (see Monitoring Without System Center Operations Manager ). We are...

A lot of Exchange Administrators would like to enforce certain settings on all or a few of their mobile users who make use of the Exchange 2007 ActiveSync feature to sync their e-mails, contacts and tasks to their PDA's or Windows Mobile phones. Well, the wait is now over! Exchange 2007 introduces ActiveSync...

Update: We have new features available for password funcationality. See the new post, So you want to change your expired passwords in OWA... Recently, we've seen calls on OWA Change Password functionality and questions about the features with Windows Server 2008. The following is a quick synopsis...

The Exchange 2010 install of the CAS role includes the installation of the legacy Exchange Virtual Directories. The Exchange, Public and Exchweb Virtual Directories are placed and configured directly in the IIS metabase, therefore these Virtual Directories are only local to the Server and no longer objects...

When you use a single server in your organization, but wish to publish Free/Busy for Exchange users from another organization (using the Add-AvailabilityAddressSpace cmdlet and InterOrg replication or third party solutions), it is important to remember the following: DAV requests made by the Availability...

download readme Change log for the Exchange Server 2013 Server Role Requirements calculator. Version 6.6 Fixed circular logic issue with initial mailbox size calculation Version 6.5 New Functionality – The calculator now includes mailbox space modeling graphs that extrapolates (for each mailbox tier...

There are several scenarios for consideration when deploying Exchange Server 2010 in an environment where Outlook 2003 is used. Most of these scenarios have been documented prior to the product release and some applied to previous versions. However, in a review of support cases, we've found that they...

A few customers exploring the new Outlook Web Access customization features in Exchange 2007 SP1 have asked why when they add a button to the main OWA navigation bar does it appear as a small button only, or commonly stating that the text is "missing". The answer is relatively simple: To preserve...

In Exchange 2007, we introduced five server roles that performed distinct functions within the Exchange organization. One role in particular - the Client Access server role - introduced a variety of new Web services, including the Availability service, the Autodiscover service and Calendar Concierge...

One of the more common requests we hear is that customers want a way to export the configuration settings for their Client Access servers. One reason for this is due to the unique way in which a Client Access server stores configuration settings and data. Client Access servers store their configuration...

Following our content update announcement - I would like to separately call out the release of new documentation related to the Exchange 2007 Autodiscover Service that was recently developed through the joint efforts of Exchange User Assistance and Customer Support Services. This refresh of the original...

Welcome back! In Demystifying the CAS Array Object - Part 1 we covered these three items to begin demystifying the CAS array object in Exchange Server 2010. A CAS array object does not load balance your traffic A CAS array object does not service OWA, ECP, EWS, Autodiscover, IMAP, SMTP, or POP...

The previous post for Exchange ActiveSync mailbox log analysis gave an overview of the various commands a device may send. Now we want to dig just a little bit deeper and provide a way to link items within an EAS mailbox log to the items inside the mailbox. Unless verbose logging is enabled you do not...

Today we released v6.1 of the Exchange 2013 Server Role Requirements Calculator.  You can view what changes have been made, or download the update directly. Ross Smith IV Principal Program Manager Office 365 Customer Experience

Today we released an updated version of the Exchange Remote Connectivity Analyzer . For those of you not familiar with this site, it is a Web-based tool that helps you troubleshoot connectivity issues. The tool simulates several client logon and mail flow scenarios. When a test fails, many of the errors...

EDIT: Post updated on 8/28/2009 . On the Exchange Client Server Infrastructure (XCSI) support team we use Windows Mobile emulators on a daily basis to troubleshoot customer issues.  One thing I'm often asked is how to install them.  The directions have never been clearly listed online (unless...

Introduction We have been working on a problem that surfaced with the release of Exchange 2007 Rollup 5 . A number of customers reported that some of their Exchange 2007 managed services did not start automatically after Rollup application, however they would start manually. In most of these cases the...

Customers frequently ask Exchange Customer Support Services (CSS) engineers how Exchange Server organizations can be managed using multiple Web sites for Exchange Server-related virtual directories.  This is often used for segmentation purposes or for access by certain applications, apart from Web...