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  • Blog Post: Doug Fidler's Biography

    I am a Senior Consultant working for Microsoft Consulting Services since July 2005. I have been dealing with Exchange for 8 years. Since coming to Microsoft I have supported many of the US Federal Government agencies. Currently I am working with the Department of Homeland Security. Working with the government...
  • Blog Post: Greg Mansius' Biography

    After working with the Office & Excel support teams I moved over to support Outlook & Exchange about 4 years ago. My latest projects include Beta support and Training development for Outlook 2003 SP2, followed-up by Outlook 2007.
  • Blog Post: Andrea Fowler's Biography

    Hey, y'all! I'm a technical writer for Exchange Server. I've been at Microsoft since Spring of 2006, when I moved caddy-whompus across the country from Georgia. I mostly write about the Exchange Management Console, offline address books, e-mail address policies, and public folders. I've been a software...
  • Blog Post: Joe Turick's Biography

    I'm a Support Escalation Engineer having supported Outlook and Exchange server from the Charlotte campus for close to 10 years. My technical focus includes Outlook connectivity, OWA, Exchange ActiveSync, Outlook Anywhere, Autodiscover, and some niche areas as well. I also enjoyed a stint as a Beta Support...
  • Blog Post: Lydia Ash's Biography

    I'm a software test lead for OWA and author of The Web Testing Companion .
  • Blog Post: Tom Di Nardo's Biography

    I am a Senior Technical Writer for the Shared Services team in the Exchange Product Group. I'm responsible for the Performance/Scalability and Troubleshooting content areas. I started with Microsoft in 2001 as a Technical Account Manager for Premier Federal. I've also worked as an Alliance Support Engineer...
  • Blog Post: Darcy Jayne's Biography

    I was an Exchange administrator for eleven years before coming to Microsoft. I started administering Exchange with the release of the Exchange 4.0 beta and continued through Exchange 2003. In those eleven years, I developed and provided training for, documented, designed, implemented, and administered...
  • Blog Post: Evan Dodds' Biography

    My name is Evan Dodds and I am a Program Manager in the Exchange Admin/SysMgmt team. I have been with Microsoft for about 6 years, with the first 4+ in Charlotte, NC and now in Redmond, WA. During this time, I have been a support engineer, a technical support lead, a beta-support engineer for both Exchange...
  • Blog Post: Vladimir Kritchko's Biography

    I have worked for Microsoft since May 2001, when I joined ASP.NET stress team. As part of ASP.NET I had chance to contribute into releases of .NET Frameworks v1, 1.1 and 2.0. I moved into Exchange in 2005 as a developer in Mailbox Directory team, where my primary focus is Offline Address Book and FDS...
  • Blog Post: Karl Bystrom's Biography

    I'm a user researcher on the Exchange User Experience team. I've been around Microsoft off and on for several years, focusing on usability and interaction design on a variety of enterprise software products. I'm currently working on issues related to IT pro administration for Exchange. In my spare time...
  • Blog Post: Terry Myerson's Biography

    I lead the team responsible for the design and development of Exchange- the world's most popular corporate email and calendar server, used every day by over 160M people. Prior to Exchange, I helped lead a few different efforts at Microsoft including Site Server, Windows Management Instrumentation, and...
  • Blog Post: Mohammad Afzal's Biography

    I am a Senior Support Escalation Engineer at Microsoft. I join Microsoft in September 1999 since then I've been working with Exchange and supported all versions of Exchange Server. I've served in a Support Engineer, Technical Lead, Support Escalation Engineer and currently working as a Senior Support...
  • Blog Post: Timothy Heeney's Biography

    Hello, My name is Timothy Heeney and I am a Support Escalation Engineer with the Exchange group based in Los Colinas Texas. I have been at Microsoft for 4 years and spent some time as a BETA engineer for the Exchange team for Exchange 2010 and also delivered training for Exchange 2010 and Exchange 2010...
  • Blog Post: Ewan Dalton's Biography

    I first touched Exchange 4.0 Beta 2 (as a customer) and saw the future of reliable mail delivery, then never looked back. I’ve been with Microsoft for about 9 years, spending most of that time working in “the field” (as a pre-sales technical specialist, covering messaging, collaboration...
  • Blog Post: Bryan Atwood's Biography

    My name is Bryan Atwood and I am a tester on the Exchange product team. Everyone here calls me batwoo—it’s what my account alias ended up being when you cram Bryan and Atwood together with only 6 characters. There could be worse nicknames. I’ve been testing Exchange for 6 years now...
  • Blog Post: KC Lemson's Biography

    As of January 2007, I'm the User Experience Manager for Exchange, which means I'm in charge of the design and usability teams. In my 7 years in Exchange I've also done the following: Lead PM for customer programs such as our Technology Adoption Program (formerly known as JDP (joint development...
  • Blog Post: Roy Cozart's Biography

    Roy is from Charlotte, North Carolina and joined Microsoft in December 2002 as a Team Manager in the Enterprise Business Application / Messaging Organization. Most recently he has been supporting the release of new Enterprise products with the Enterprise Business Applications - Supportability Organization...
  • Blog Post: Dylan Miller's Biography

    I started working at Microsoft in March 1999 (FTE in 01/2000). From March ’99 to September 2002, I worked as a Technical Writer on the Exchange UE team writing everything from white papers to online help. Now I’m a Programmer Writer writing the SDK docs for ObjectSpaces in ADO.NET. I’m...
  • Blog Post: Jeff Stokes' Biography

    I am a Support Escalation Engineer at Microsoft, in the Exchange Administration Specialty. My particular niche is in performance tuning. Before Microsoft I ran the regulatory compliance systems for a large financial institution and before that was either the IT manager or senior contributor for several...
  • Blog Post: Matt Gossage's Biography

    Matt Gossage (Group Manager) I have been on the Exchange team for just about 10 years and have worked on several areas including: IMAP4/POP3/SMTP, performance/scalability, Exchange storage design and backup/restore/high availability solutions. I currently lead the Exchange Customer Experience Solutions...
  • Blog Post: Jeremy Gagne's Biography

    Hi, I've joined Microsoft in 2004 as Support Specialist and then moved as a Premier Field Engineer Messaging. Started working on Exchange since 1998 on wide production environment, I'm glad to see how the product evolves over a decade. Most of my role includes reactive/proactive onsites, WorkshopPlus...
  • Blog Post: Ramon B. Infante's Biography

    Ramon B. Infante serves as Unified Communication Technical Community Director for Worldwide Services at Microsoft, focusing on Unified Communications Technologies in the Microsoft Product space which include Microsoft Exchange Server and Microsoft Office Communications Server. As the Technical Community...
  • Blog Post: Randy Topken's Biography

    I am currently an Escalation Engineer, and have been supporting Exchange since it released in March of 1996 (yup - Exchange 4.0!!) My primary focus is to debug customer problems with our products, but I like to dabble in writing some code from time to time. When I'm not debugging or writing code I...
  • Blog Post: Erik Ashby's Biography

    Erik Ashby: Exchange Program Manager, Notes Compete Erik Ashby is a program manager on the Exchange Server team. He's worked in the messaging field since 1991, and at Microsoft since 1997, when he joined the Exchange team. Since that time, he has owned the migration tools, Exchange directory integration...
  • Blog Post: Shawn McGrath's Biography

    I'm a Lead Program Manger in the Product Quality Team with a focus on Exchange Client Access. I'm also the manager of people like Nino Bilic, Ed Beck, and Scott Landry. We all focus on the Top Issues in Exchange based on CSS, internal field, and community feedback and data. We ensure the Product Group...