I'm a Senior Program Manager in the Exchange UA Help team with a focus on the Exchange IT Pro Help and Deployment experience. I work with our content, site design, community and development teams on features and projects aimed to make the overall IT Pro help and deployment experience with Exchange a great one. I am also the Program Manager for the Exchange Server 2010 Deployment Assistant. I joined the Exchange team last year, but I started my Microsoft career 9 years ago in Services as a Technical Account Manager for enterprise customers, specifically General Electric in the Exchange 5.5 days!