Many customers have reported after uploading a workbook to the PowerPivot Gallery, the thumbnails are not rendering: Snapshots will not work if you have chosen to open the workbooks in the Client application. To remedy this, follow the below instructions: To set the default open behavior for...

Hello Everyone, We have seen an increase in PowerPivot Thumbnail issues. If my blog does not resolve it. You will need to manually invoke the Getsnapshot.exe, rename the “thumbnails.info” file that is generated on the desktop to “thumbnails.txt” and look at its contents...