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The Electric Wand
Weekly tips from the "Tip o' the Week" email distribution inside of Microsoft.
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The Electric Wand
Tip o’ the Week #293 – STOP SHOUTING ON CONF CALLS
Keeping track of the characters on conference calls could be a new type of buzzword bingo – from the people who stay muted the whole time (the only word they say being “bye”, at the end) , to the unmuted furious typer/clicker/lunch eater/talker-to-somebody-else. This brilliant spoof of conference calls...
11 Sep 2015
Tip o’ the Week #278 – Skype for Business UI tips
Skype for Business has rolled out across a good number of customers and it’s, generally-speaking, a great UI update compared to Lync. The clients’ histories were covered a few weeks ago , if you’re interested… But there are a few differences that could catch people out. If you join a conference call...
29 May 2015
Tip o’ the Week #274 – Hello, Skype for Business
Instant Messaging (and later, voice/video calling) has been with us, in the corporate world, for 15 years – the first real enterprise IM platform was Exchange 2000 Instant Messaging , which used a variant of MSN Messenger as its client, and some workers had been using MSN and AOL for a while before that...
17 Apr 2015
Tip o' the Week #235 - Present on Lync
Tip o’ the Week #111 covered how to present within a Lync meeting. Given that it was 2+ years ago and many things have changed in that time, not least the version of Lync many of us use, here’s a chance to revisit the topic. Anecdotal evidence suggests that PowerPoint is the most-shared application via...
15 Aug 2014
Tip o’ the Week #228 – Lync Q&A
Presumably, we’ve all been on a Lync conference call where there may be a presentation going on and in parallel to the voice conversation, there’s a rampant side-channel of IM traffic which the presenter has no chance of keeping up with or maybe even seeing. One or two company car drivers may have experienced...
4 Jul 2014
Tip o’ the Week #137 – Peek-a-boo, Take two
Following on from ToW #135 , which introduced the “Peek” capability in the flat and shiny-shiny Outlook 2013 , this week we’re looking at another couple. If you use Tasks, the ability to quickly see what’s due and to create a new one might be a useful feature. Hover over the Tasks option at the bottom...
14 Sep 2012
Tip o' the Week #51 - Five Golden Rules for OCS & Lync
A tip this week concerning best practices for using Enterprise Voice in OCS or Lync for making and receiving voice calls… Participating in OCS/Lync Calls: Use a wired* connection when you are on OCS/Lync calls. (Performance over WIFI will not be as good) Ensure you use an approved...
29 Jul 2011
Tip o' the Week #199 – Checking your home network speed
As winter bites, as roadworks cause pandemonium , there may be a trend for staff to work at home more. Microsofties all know Lync powers the ability to effectively work and be contactable when you’re sitting in your shreddies in your home office. If you have a less than perfect broadband connection,...
27 Dec 2013
Tip o' the Week #153 - Lync 2013 shortcuts
Happy New Year! On the topic of Year (2013) and New, the Lync 2013 client introduced a whole load of new UI functionality compared to the previous release; for details of what’s new, check out the What’s new in Lync 2013 post on the Lync team blog. One side effect of moving to Windows 8, however, is...
4 Jan 2013
Tip o’ the Week #76 – Have you got the Lync effect?
If you’re lucky enough to be using the Microsoft Lync IM & communications platform, it’s worth sharing a few tips on making the Lync client software a little more useful and productive. Let’s kick off with some shortcut keys you might like to try · WindowsKey + Q – Brings the Lync window to the foreground...
25 Nov 2011
Tip o’ the Week #81 – I’m Late!
We’ve all had that feeling when you just know you aren’t going to make it in time for your next meeting… You know, you’re in Building 1 and the meeting’s at the top of Building 5, or you’re stuck in traffic, or in another meeting that’s already running over and isn’t going to end any time soon..? Obviously...
9 Dec 2011
Tip o’ the Week #191 – Lync meeting updates
Lots of people (including Office365 users) should have been moved to Lync 2013 by now, though the impact may not be all that obvious, since some of us have been using Lync 2013 client for a while, even if the back-end wasn’t running the latest and greatest. Some of the changes will only be apparent when...
18 Oct 2013
Tip o' the Week #159 - Avoiding breakers on the side
What’s that you say? A Breaker on the Side ? Well, Back in the late 1970s and early 80s, no self-respecting furry-dice-toter would be without their Chicken Box in their Roller Skate . The radio was channel-based, and though the users could agree to move a conversation onto a specific channel, there...
15 Feb 2013
Tip o’ the Week #139 – Taskbar fun
Windows 95 (aka “Chicago”) introduced us to the wonders of the Windows “Taskbar” as a way of managing open apps. It was a response to people's increased ability and need to multitask in Windows, as previous versions of the OS provided no ready visual indication of how many windows were currently...
28 Sep 2012
Tip o' the Week #111 - Sharing PowerPoint in Lync?
If you're regularly part of a Lync call which involves presenting slides, here's some best practice that everyone should know about. In a nutshell - don't share your whole desktop to show the PowerPoint slides; don't even share PowerPoint as a single program (something that Lync would allow you to do...
11 May 2012
Tip o’ the Week #164 – Work Anywhere with Windows 8
Recruiter Nick Papé recommended this week’s topic. Escalation Engineer with spare time on his hands Ben Phillips wrote a cracking Windows 8 app to inspire Nick , and UC overlord Steve Tassell had this to say about it: “The app is another step in the consortium providing practical advice and guidance...
22 Mar 2013
Tip o’ the Week #113 – Add context to your Lync status
One of the biggest cultural impacts of using Instant Messaging and UC technology in a business context is the way that people tend to check the status of someone before contacting them. It’s a relatively rare occurrence to get an internal phone call out of the blue if both parties are online: usually...
25 May 2012
Tip o’ the Week #87 – Hello? Hello?? Can you hear me?
There is an all-too common refrain which echoes around the open-plan offices of many a Microsoft location, following the receipt of an incoming call… “Hello? Hello..?” The joy of Unified Communications with Lync sometimes means that receiving a phone call isn’t always as straightforward as it could be...
6 Jan 2012
Tip o' the Week #121 - Networking with Lync
This week, we have a semi-rehash of earlier tips ( #51 and #67 ), based on some investigation work that’s been done inside Microsoft’s own IT group. If you’re going to join a Lync call (especially if you’re using video or app sharing, using a Roundtable/Polycom CX5000 device etc), then best practice...
15 Jun 2012
Tip o’ the Week #67–Lync Conferencing Tips
An earlier Tip o’ the Week featured “ 5 Golden Rules ” for OCS and Lync conferencing, and those tips still stand. If you host or participate in a Lync conference, you can dial-in to the meeting from a phone as well as joining from your PC – eg for Microsoft-hosted Lync conferences, attendees can find...
16 Sep 2011
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