If you’re lucky enough to be using the Microsoft Lync IM & communications platform, it’s worth sharing a few tips on making the Lync client software a little more useful and productive. Let’s kick off with some shortcut keys you might like to try

· WindowsKey + Q – Brings the Lync window to the foreground

· WindowsKey + A – Accepts an incoming “toast”, such as an incoming call…

· conversely, WindowsKey + Esc  – declines an incoming toast

· WindowsKey + X – declines an incoming toast, and sets your status to “Do Not Disturb” (note: Win+X brings up the Windows Mobility Center on a laptop)

From within a conversation…

· … use CTRL+SHIFT+<” and “>” to increase and decrease the size of selected text within an IM input window. So you can emphasis a specific word in larger font – something that there’s no menu option to do…

· CTRL +]” and “[“ – zooms in & out of the text in both the input window and history – useful when showing someone an IM conversation on your screen.

clip_image003· Finally, during a call or conversation, if you press CTRL-N, then a new OneNote page is created with the conversation subject & a list of the participants – perfect for taking clickity-clackety notes during the call. Just remember to mute yourself first!
[Sadly, there is no known mute shortcut key, but many headsets have a mute button or simply click on the microphone icon to mute and unmute]

There are many other keyboard shortcuts – see here - a good one being CTRL+SHIFT+ENTER when in a conversation or when selecting a user from the list; that will kick off a new call, or end any existing one.

Lync Guistic

clip_image004Here’s an addin for Lync that lets you have conversations in different languages, powered by the Bing Translator service. See more on http://lyncguistic.cloudapp.net/

As with any machine translation, your mileage may vary … but if nothing else, it’s a fun way of appearing erudite and cultured (or windswept & interesting) to your colleagues.

The Lync Adoption & Training Kit that this tool is part of, could be a really useful end-user training resource if you’re deploying Lync in your own organisation – it even includes a ready-made Lync custom Intranet site that you could use as a starting point for all your Lync specific training and user readiness materials. C’est magnifique!