clip_image002An earlier Tip o’ the Week featured “5 Golden Rules” for OCS and Lync conferencing, and those tips still stand.

If you host or participate in a Lync conference, you can dial-in to the meeting from a phone as well as joining from your PC – eg for Microsoft-hosted Lync conferences, attendees can find numbers here when joining from elsewhere. The same URL can be used to set your conferencing host PIN, so if you dial the access number, you can sign in as the meeting leader.

Enter the conference ID that’s listed in the appointment, or which can be gleaned from the Lync client in the conference itself – so the leader could potentially pass on the joining instructions to other users who are not online.

Lync has some touch-tone commands that can be used to control the phone call – as an attendee, the most important is possibly *6, which mutes/unmutes your phone. Do everyone a favour if you are dialling in to a conference call, and mute your phone when you don’t need to talk. You’ll hear confirmation that “you are now muted” or the reverse, so it should be pretty clear what your current status is. Hopefully no embarassment of you starting to talk while still on mute and wondering why no-one’s listening, or the even less desirable inadvertent heavy breathing that can distract everyone else on the call.

Other touch-tone commands can help to provide the kind of info you can see when you join a conference call using the Lync client directly. Examples:

*1 – plays a list of conferencing commands you can use
*3 – plays a list of other attendees’ names
*4 – Toggle “audience mute”
*6 – Mute yourself
*7 – Lock/unlock the conference
*8 – Admit all participants currently in the lobby
*9 – Enable/disable announcements while entering/exiting

Clearly, some of these are only applicable if you’re a conference leader: it is worth remembering that you can still dial in and control a conference, even if you aren’t able to join from a PC.