How to install FSE SP2 on EBS

How to install FSE SP2 on EBS

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[Today’s post comes to us courtesy of Mark Stanfill]

Microsoft Forefront Security for Exchange Server with Service Pack 2 (FSE SP2) is now available.  This is an optional but recommended update for FSE customers, including EBS customers.  The download is available here:

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=2ceb14d4-404b-4d8f-8a21-ebfc71b2e82b

The release notes are available here:

http://www.microsoft.com/downloads/details.aspx?familyid=EE7829A3-0AE8-44DE-822C-908CD1034523&displaylang=en

For EBS installations, additional manual steps may be necessary to complete the installation of this update.  If you selected a separate data partition during Messaging Server installation, the steps in this article apply to you.  If you have a single partition on your Messaging Server (i.e. only a C: drive), you can skip the steps below and apply the service pack without any additional steps.

Installation Instructions

To install FSE SP2 on an EBS Messaging Server with a separate data partition, use the following steps:

  1. Download the service pack from the site above and save it locally.  Do not run it at this time.
  2. Extract the contents of the service pack package by running the command: setup.exe /x

    image


  3. Open the folder you extracted the files to and copy engineinfo.cab to the <DRIVE>:\Windows Essential Business Server\FSEData\Engines folder on your data drive.

    image

  4. Run setup.exe from the folder you extracted the update to in step 2.
  5. Follow the prompts of the installation wizard to complete setup.

If you don’t use the steps above…

Manually installing FSE SP2 without first copying engineinfo.cab to the Engines folder on the data drive will result in the following error message when you launch the Forefront Server Security Administrator:

License Information     License Notice     Your evaluation of Forefront Server Security has expired.  All actions will revert to Skip: Detect.  If you have the product key activate now.  To license the Forefront Server please contact your Microsoft sales representative.

License Information

License Notice

Your evaluation of Forefront Server Security has expired. All actions will revert to Skip: Detect. If you have the product key activate now. To license the Forefront Server please contact your Microsoft sales representative. For more information, see http://go.microsoft.com/fwlink/?LinkId=92354.

Activate Now

To repair this and regain full functionality, use the following steps:

  1. Copy engineinfo.cab file from C:\program files (x86)\Microsoft Forefront Security\Exchange Server\Data\Engines to <DRIVE>:\Windows Essential Business Server\FSEData\Engines
  2. Restart the FSCController service.

    image


  3. Open the Forefront Server Security Administrator and review your settings.  You should not receive the activation prompt, and your original license expiration date setting will be restored automatically.
Comments
  • hello!

    after update i get this erros:

    Protokollname: Application

    Quelle:        MSExchange Extensibility

    Datum:         23.11.2009 10:29:46

    Ereignis-ID:   1050

    Aufgabenkategorie:MExRuntime

    Ebene:         Warnung

    Schlüsselwörter:Klassisch

    Benutzer:      Nicht zutreffend

    Computer:      

    Beschreibung:

    Die Ausführungszeit von Agent 'FSE Routing Agent' hat 300000 (ms) bei der Behandlung von Ereignis 'OnSubmittedMessage' überschritten. Dieser Zeitaufwand für die Verarbeitung eines einzigen Ereignisses durch einen Agent ist ungewöhnlich. Der Transport fährt jedoch mit der Verarbeitung dieser Nachricht fort.

    Ereignis-XML:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

     <System>

       <Provider Name="MSExchange Extensibility" />

       <EventID Qualifiers="32772">1050</EventID>

       <Level>3</Level>

       <Task>1</Task>

       <Keywords>0x80000000000000</Keywords>

       <TimeCreated SystemTime="2009-11-23T09:29:46.000Z" />

       <EventRecordID>79045</EventRecordID>

       <Channel>Application</Channel>

       <Computer>***</Computer>

       <Security />

     </System>

     <EventData>

       <Data>FSE Routing Agent</Data>

       <Data>300000</Data>

       <Data>OnSubmittedMessage</Data>

     </EventData>

    </Event>

    Protokollname: Application

    Quelle:        FSEVsapi

    Datum:         23.11.2009 10:38:50

    Ereignis-ID:   5066

    Aufgabenkategorie:(5)

    Ebene:         Fehler

    Schlüsselwörter:Klassisch

    Benutzer:      Nicht zutreffend

    Computer:      

    Beschreibung:

    Der Echtzeit-Scan hat die zulässige Scandauer überschritten.

    Ereignis-XML:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

     <System>

       <Provider Name="FSEVsapi" />

       <EventID Qualifiers="49152">5066</EventID>

       <Level>2</Level>

       <Task>5</Task>

       <Keywords>0x80000000000000</Keywords>

       <TimeCreated SystemTime="2009-11-23T09:38:50.000Z" />

       <EventRecordID>79102</EventRecordID>

       <Channel>Application</Channel>

       <Computer>***</Computer>

       <Security />

     </System>

     <EventData>

     </EventData>

    </Event>

    :-(

  • Hello Alexander,

    I haven't seen any reports of timeouts specifically from FSE SP2 on either EBS or non-EBS systems, but it's always possible.  This error typically indicates a problem with message routing.  I would start by running the Exchange BPA and fixing any problems it reports.  After that, FSCDiag will give you a log file that will contain a good amount of data.  If that doesn't help, I would recommend opening a support incident - if the error is found to be caused by the service pack, there will be no charge.

    Regards,

    Mark

  • While trying to install FSE SP2 on EBS, the installations hangs on "Setting up registry".

    I have to kil the install process. Any reinstalls or uninstalls fails.

    Greg

  • This update is no longer available.

  • Robert,

    It must be something local or transient for you.  Can you check again?  I can get to it with no problems.

    Thanks,

    Mark

  • Greg,

    That's the type of issue that would probably be best addressed by opening a case with Support.  If we find that the issue is caused by a bug or problem with the installer, it is no charge.

    Thanks,

    Mark

  • When I follow the prompts from setup, it gives me a choice between local installation and remote installation?  The note says that "local installations include an administrative client only option.  Select Remote Installation to install the full product on a remote server".

    Do I select a local installation?

  • The setup title says "Microsoft Forefront Security for Exchange Server Version 10 with Service Pack 2"

    But I'm running EBS -- is this the right update?

  • @Alan,

    Yes, "Microsoft Forefront Security for Exchange Server Version 10 with Service Pack 2" is the full name of the update.  There are no component-specific service packs for EBS.

    You want to choose "local installation" on the Messaging Server.  The wording is a little confusing.  It should say that it includes an administrative client only option in addition to the complete package.

    ---Mark

  • I've installed FSE SP2 as precisely as documented above and I received the "Activate Now" dialogue. I also tried the repair steps and still have the same issue. Now what?

     

    [Byron - Please call CSS.  If we find that this is a problem with the update, there's no charge for the call --- Mark]

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