Murat Cudi Erenturk, Insights of an Architect

This blog reflects my insights on IT trends, technology and processes. Ideas expressed here are my own and does not reflect opinions of Microsoft.
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  • Blog Post: Why you don’t want to add TVs to Service Manager?

    Murat Cudi Erentürk
    From time to time, I hear customers that they want to add IT assets such as TV sets into Service Manager Database (CMDB). It is compelling to have a list of items in one place and to use them as configuration items in Incidents and Service requests. Configuration Management Database (CMDB) is a central...
    on 15 Aug 2013

  • Blog Post: If you don’t care about Service Management, think again

    Murat Cudi Erentürk
    Some of you may have heard about ITIL and MOF and being a technical person processes and governance may not be that much appealing to you. You may have been thinking It’s only for large enterprises with lots of money and time to implement processes. That view is changing lately. As datacenter management...
    on 21 May 2011

  • Blog Post: Why do we need Service Manager when all I want is automation?

    Murat Cudi Erentürk
    Organizations are seeking ways to reduce cost in IT operations on every possible way. One of the areas that seem promising is automation. In the past the only way to automate certain tasks were writing scripts to do certain tasks. However using scripts has its own problems: Writing a script is...
    on 2 May 2012