In this topic we will discuss the different tools or components that can be used to generate logs when troubleshooting Activesync issues. Let's start with Exchange 2003 : 1. Nextags. This software can be obtained from Microsoft PSS and is the best...

I once ran into an interesting issue with a customer, with an error regarding to Public Folders that is not documented anywhere. My customer was using Exchange 2007 together with Outlook 2003 Clients. Of course he had the Offline Address Book published...

Consider following scenario: Exchange 2007 SP2 in place and Outlook 2007 SP2. For the mail flow you configured previously with the old Exchange 2003 version a lot of Universal Distribution Groups (UDG) and mail-enable them. Now after your migration a...

Many times administrators are called for help by users whose maibox folders are duplicated. There have been a great number of Microsoft PSS cases for this problem, as once a folder with an incorrect name becomes a default mailbox folder, it cannot be...

  In Exchange 2003: There are two options to increase the Logging levels in Exchange 2003. Option 1: Over the Exchange System Manager,  the highest level of logging can be set to “Maximum” which means Level 5. Open Exchange System Manager –...