edwalt's - Things I Wish I'd known about SBS 2003.... Blogs - edwalt's - Things I Wish I'd known about SBS 2003.... - Site Home - TechNet Blogs

Blogs

HTTP_500 and Activesync

  • Comments 10
  • Likes

When synchronizing your mobile device with Exchange 2003 you may see the following error:

Error code: HTTP_500  Synchronization failed due to an error on the server. Try again.

There is a good KB that covers this issue; KB886346 - "You receive an HTTP_500 error message when you synchronize your mobile device with Microsoft Exchange Server 2003".   This article deals primarily with SMTP address mismatch.   But I have noticed especially with SBS there are a couple of other factors that come into play that can trigger this error.

  • URLScan ISAPI filter - if you are using URLScan it places an ISAPI filter in the ISAPI filters tab in the properties of Web folder in IIS. - Remove it.
    • Location: Open IIS - expand the server icon - select properties of the Web Site folder - ISAPI filters tab.

 

  • Permissions are incorrect on the exchange-oma website
    • Location: Open IIS - expand the server icon - Expand the Web Sites folder - select the properties of the exchange-oma website - Select the Directory Security tab - select the edit button under Authentication and access control 
  • The correct permissions should be:
    • Integrated windows authentication - checked.
    • Basic authentication - checked.
    • All other check boxes should NOT be selected.

 

  • Permissions are incorrect on the microsoft-server-activesync website 
    • Location: Open IIS - expand the server icon - Expand the Web Sites folder - select the properties of the microsoft-server-activesync website - Select the Directory Security tab - select the edit button under Authentication and access control 
  • The correct permissions should be:
    • Basic authentication - checked.
    • All other check boxes should NOT be selected.

>edwalt

Comments
  • tL2r9y r u crazzy? I told u! I can't read!

  • nHIMRs r u crazzy? I told u! I can't read!

  • hUmQqQ r u crazzy? I told u! I can't read, man!

  • aC9wzq r u crazzy? I told u! I can't read!

  • x9b77p r u crazzy? I told u! I can't read!

  • ZXO3VM r u crazzy? I told u! I can't read!

  • 2NXtVT r u crazzy? I told u! I can't read!

  • rb3dO7 r u crazzy? I told u! I can't read!

  • V9zgDy r u crazzy? I told u! I can't read!

  • XV3Sh6 r u crazzy? I told u! I can't read!

Your comment has been posted.   Close
Thank you, your comment requires moderation so it may take a while to appear.   Close
Leave a Comment