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Managed Services in System Center Essentials 2007

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Using System Center Operations Manager 2007 with System Center Essentials 2007, you can provide managed services to many customers.  This solution provides a single entry point for remote management over the internet for customers’ server and client environments, leveraging Operations Manager 2007 as the service provider console.

This solution includes the ability to: 

o   Manage customers over the internet in a secure manner

o   Centrally view customer problem data and health from a single console

o   Report on problems and time spent working on customer issues

o   Perform remote diagnostics and troubleshooting

o   Provide a lightweight, simple setup and configuration for customers

o   Deploy software updates to customers' computers

Comments
  • Hi I am a Beta Tester for OpsManager 2007 and i just discovered that while i was installing it for the first time it gave me an error saying Monad was not installed well i downld Monad and tried installing it then i recieved and error from the Monad install that a version is already installed on the system it did not want Powershell installed on it so i removed Powershell and Monad installed perfectly, and so I was able to finish the OpsManager 2k7 installation.

    Is there a newsgroup that i can report to? i have a login for the betanews group.

  • If you are evaluating OpsMgr 2007 Beta 2 which released in May 2006, it required Monad, because Monad had not yet been changed to PowerShell.  The final release of OpsMgr 2007 will require PowerShell.

  • Can you help? I can't get SCE to install on my server, all the flags are green and good except a warning on the domain computer. When I try to install SQL it doesn't finish and fails, what am I missing. Here is what my log states. Thank you.

    Machine         : SCE01

    Product         : Reporting Services

    Error           : SQL Server Setup failed to obtain system account information for the ASPNET account. To proceed, reinstall the .NET Framework, and then run SQL Server Setup again.

    --------------------------------------------------------------------------------

    Machine         : SCE01

    Product         : Reporting Services

    Error           : SQL Server Setup failed to obtain system account information for the ASPNET account. To proceed, reinstall the .NET Framework, and then run SQL Server Setup again.

    --------------------------------------------------------------------------------

    Machine         : SCE01

    Product         : Microsoft SQL Server 2005 Reporting Services

    Product Version : 9.1.2047.00

    Install         : Failed

    Log File        : e:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0006_SCE01_RS.log

    Last Action     : Validate_RSCatalog

    Error String    : SQL Server Setup failed to obtain system account information for the ASPNET account. To proceed, reinstall the .NET Framework, and then run SQL Server Setup again.

    Error Number    : 28126

  • Hi!  Did you try reinstalling the .NET Framework 2.0?

    http://www.microsoft.com/downloads/details.aspx?FamilyID=0856eacb-4362-4b0d-8edd-aab15c5e04f5&displaylang=en

  • I have already tried the approach of reinstalling the .NET Framework and had no luck, just to make sure I tried again and it failed. The part that fails durring the SQL setup is the reporting services. Just to make sure we have everything looked at. This server was a former Server 2000 box upgraded to Server 2003 SP1. Active directory is installed on this machine as a child domain machine. I unstalled the MSXML 6.0 durring the SCE setup. I installed .Net 2.0, then downloaded the security updates, installed .Net 3.0 and also got the security updates and the hot fix update. Then I tried to install SQL 2005 Express and it bombs on me. Hope any of this helps. Is their a list out there with more detailed prerequisites with services that I should be looking for?

  • It looks like it might be that my machine is not granting authority for the SQL certificates, where do I grant them authority to be trusted? I added them into my I.E. trusted cirts but it hung up again, but I have a feeling this may be an issue.

  • Hi.

    I have a problem with SCE.

    I installed SCE on a clean Win 2k3 Server , i installed all updates that SCE required, and when i start the computer Mom Health Service fail to start.

    The error :

    Event Type: Error

    Event Source: Application Error

    Event Category: (100)

    Event ID: 1000

    Date: 1/8/2007

    Time: 12:51:17 PM

    User: N/A

    Computer: SYS_E

    Description:

    Faulting application HealthService.exe, version 6.0.4295.0, faulting module msvcr80.dll, version 8.0.50727.163, fault address 0x0000e5a6.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Data:

    0000: 41 70 70 6c 69 63 61 74   Applicat

    0008: 69 6f 6e 20 46 61 69 6c   ion Fail

    0010: 75 72 65 20 20 48 65 61   ure  Hea

    0018: 6c 74 68 53 65 72 76 69   lthServi

    0020: 63 65 2e 65 78 65 20 36   ce.exe 6

    0028: 2e 30 2e 34 32 39 35 2e   .0.4295.

    0030: 30 20 69 6e 20 6d 73 76   0 in msv

    0038: 63 72 38 30 2e 64 6c 6c   cr80.dll

    0040: 20 38 2e 30 2e 35 30 37    8.0.507

    0048: 32 37 2e 31 36 33 20 61   27.163 a

    0050: 74 20 6f 66 66 73 65 74   t offset

    0058: 20 30 30 30 30 65 35 61    0000e5a

    0060: 36                        6      

    Thanks in advance.

  • Managed Services architecture The managed services solution uses System Center Operations Manager 2007

  • onPlatinum ICT provides IT Managed Services in Gold Coast & Brisbane. Managed services agreement (MSA) & tailored MSA to meet your needs of IT related services with our highly experienced staff.
    http://www.onplatinum.net.au

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