Overview Microsoft Internet Information Server (IIS) allows websites that are hosted for a site name rather than the machine name or IP address of the system. For example, the Duet server may need to be known as http://duet versus the NetBIOS name...

Several updates will be delivered with the upcoming Duet 1.5 SP3 release. This version will be released in just a few weeks so keep connected for the official release announcement. In the meantime the following highlights a few of the key updates you can expect to see in upcoming release. This release provides providing various improvements in Duet for both the end user and Duet administrators. Read on to see an overview of the key features of SP3....

A new client hotfix is available for installation. Duet 1.5 SP2 HF2 will be published as Microsoft KB article 973706. This patch addresses some potential cases of which can result in Outlook becoming unresponsive. It is highly recommended if you have been experiencing these issues. The patch requires SP2 HF1 as pre-requisite level. ...

If you have been working with Duet you have probably seen the Duet support resources request the client log files to analyze the client activity. You too can look at these log files with the help of the Duet Log viewer utility. The Duet client logs activity to local log files, with the use of the Duet client log viewer tool you can leverage these logs to gain insight to potential issues. The tool is available for download from the Microsoft Duet Community site. This utility provides a convenient method for reviewing the Duet log files on the client system. The following sections will point out some of the basic features of the tool which you can use to investigate issues. This tool is only intended for use by skilled administrators who have the need to gain insight into actions and/or issues or just want to find out if everything is working fine on the Duet client computer. This post details where to obtain the utility and basic functions of the utility....

We are at the Microsoft WPC 2009 conference this week. You can find us in the Business Productivity area in the Expo hall to discuss all things Duet. Our Duet COE team will present a Hands-on Lab Wednesday (HOL131 Enable SAP Business Processes with Duet for Microsoft Office and SAP). This session will provide attendees an opportunity to work first hand with the Duet scenarios. Additionally several partners will present Duet solution offerings and provide feedback from the field, these sessions will be presented on Tuesday and Wednesday in the Business Productivity Solution Theater. We look forward to seeing you @ WPC!...

Our team has been busy the last few weeks getting the latest patch for Duet ready for implementation. I have several minor updates to share in this general update. Duet 1.5 SP2 HF1 Now Available This is the latest patch for Duet and offers an expanded set of support and corrects some important issues in Duet. This patch became available last Friday June 19th. This post provides insight to installing the patch and initial feedback from my first installation of the patch....

After using the client installation script on several customer sites it was apparent the prior sample script lacked some of the features required to make Duet deployments run smoothly. We have taken the lessons learned from those customer experiences and rolled it into a revised sample client installation script. Please discontinue the use of the older template (from KB957860) and refer to the revised script available on the Microsoft Connect site at https://connect.microsoft.com/content/content.aspx?ContentID=12633&SiteID=426 Key updates in the script include: 1. Re-aligned support for required pre-requisites up to Duet 1.5 SP2. 2. Covers complete installation to a Duet 1.5 SP2 level, both for upgrade and new installation scenarios. 3. Script now installs CCD support tool on the client. 4. Dramatically improved logging, including the facility for an administrator to monitor the success of each client installations centrally. ...

Depending on your Duet Scenarios, you may experience issues with the size of your Duet Request Handler's mailbox size, such as exceeding the limits setup by your Exchange Administrator. The Request Handler account is responsible for sending the messages...

Updated content is now available on the http://microsoft.com/duet website. ...

Office 2007 SP2 was recently released and offers serveral improvements for the Office system. This support pack release is an important release for Office, however when looking at the support pack with the view of Duet we must ensure the changes are all compatible with Duet. At this time Duet 1.5 is targeted to support Office 2007 SP2 beginning with Duet 1.5 SP2 patch 1. At this date the latest Duet relase, 1.5 SP2 is not certfied for use with Office 2007 SP2. Please keep this requirement in mind as your organization begins planning the deployment of Office 2007 SP2 to clients running Duet. ...

Duet 1.5 SP2 has been released. This post provides a summary of the available client installations, install sequence requirements, and reference to find each components....

A frequent project speed bump comes during the integration of Duet for Microsoft Office and SAP and Microsoft Outlook or Exchange Add-ins. Add-ins are frequently added within any environment to extend the functionality offered by Outlook. Duet is an example of an add-in that will be added. The large number of add-ins delivered from numerous vendors means that we sometimes find conflicts when implementing Duet into environments with existing add-ins. In our experience the most problematic add-ins for Duet are archiving related add-ins, however all add-ins should be tested in your environment....

As the duet ramp up program moves forward i have had a few requests to clarify what constitutes the duet 1 5 client install this post outlines the required installs to perform a complete client installation...

A common challenge for Duet implementation teams is developing a process to deploy the required client components to the end users in a production landscape. Duet has various prerequisites which must be met prior to the installation of the Duet client component. I have found it useful to think of the deployment process in 3 phases: I) Validation, II) Pre-Req Component Install, III) Duet Install....