In preparation for a potential time zone move, customers may use the Outlook Time Zone Data Update Tool with the /PHYSICALMOVE switch, which has promoted some questions as noted here: Q: Are there negative effects from running the tool multiple times on the same mailbox? (i.e., on the first pass, original...

Steve Justice (Senior Escalation Engineer) and Joel Schaeffer (Escalation Engineer) from Microsoft Product Support have put together some instructional videos to assist your DST planning efforts. On-Demand (hosted by Channel9.MSDN.com) These videos can be streamed on-demand for viewing.  DST: Cumulative...

Q: I checked http://support.microsoft.com/gp/dst_prodlist#Ent and under Entourage it states to download Microsoft Office 2004 for Mac 11.3.7 update. I checked the KB for the update and it mentioned nothing about DST. I checked the readme for the download and it updates the following 3 files: Microsoft...

Q: We currently run Exchange 2003 SP1, and also have Blackberry server. Up to now our understanding was that we need to apply the standard DST O/S fix to the Exchange server, but would only need to install the CDO patch if we had applications that use CDO – and Microsoft was only releasing the CDO patch...

Q: Is there any reason not to recommend the use of the /forcerebasesuppressallupdates switch with tzmove? And what is the likely scenario why someone would get the error below? Get the following error with the /FORCEREBASESUPPRESSALLUPDATES switch. A: We do not recommend that customers use the /forcerebasesuppressallupdates...

Q: I have had this question come in from a customer around rebasing of calendars: In the Knowledgebase article KB931667 : DST using Outlook TZmove, the following is stated: You can also rebase calendar items that are stored in additional calendars that may exist in a user's mailbox. For example...

Q: I’m attempting to install the new Exchange Calendar Update tool on a system that had the previous version installed – I removed the previous version via Add/Remove Programs, but when I execute the installation for the new version, I get an option to repair or remove and choosing either option results...

Q: "If we updated for this [US and Canadian daylight saving time] change this spring, we should be covered for the fall time change, correct?" A: Generally, the answer is yes. As noted here , it depends: we recommend that companies review their specific situation. Companies that do not have a presence...

Q: Is there a list of the time zones [and daylight saving time / summer time ] changes in Windows?" A: yes, there is a list of all changes included in KB article 933360 , "August 2007 cumulative time zone update for Microsoft Windows operating systems," that notes that the following changes have been...

Q: Will update KB 933360 be released for WSUS deployment and will it be classified as an Update Rollup? A: Yes, Microsoft Windows operating systems KB 933360 is now available ( http://support.microsoft.com/kb/933360/ ), " August 2007 cumulative time zone update for Microsoft Windows operating systems...

Please note: If you referenced the February 2007 cumulative time zone update for Microsoft Windows operating systems KB article 931836 , please note that there is a new update now available. This Knowledge Base article has been replaced by the update that is described in Microsoft Knowledge Base article...

The Exchange team has posted a helpdesk-oriented document that provides recommendations and prescriptive guidance for updating Outlook calendars to comply with the Daylight Saving Time (DST) 2007 rule changes. The goal is to provide an Outlook user with a "personal touch" experience to help them understand...

Q: If there any issues with the DST changes, can you call Support for help even though you do not have a support contract? I've read somewhere that Microsoft is offering support for DST changes only. A: You can call support for assistance with problems related to the DST changes. Phone numbers to call...

Q: If your workstation has been patched and you have appointments past March 10th. How do you determine if the appointments are off before the rebase and how do you determine if they are right after the rebase? A: Appointments created before patching the client are created using DST2006 rules. Appointments...

Q: The DST updates applied to North America only or worldwide, for example if I have a server in Singapore A: The DST updates contain updated time zone information for several time zones around the world (not just US time zones). Because of that we recommend applying it to all servers worldwide. This...

Q: My organization has decided to patch our server OS only for the DST changes. We will patch clients after April 1. Can you tell me if there are any known issues with the client system clocks running one hour behind during hte three week delta period. A: The difference between the new daylight saving...

Q: What is the “extended DST period” I keep hearing about? A: The extended DST period are the four weeks extending daylight saving time in 2007. These are the last three weeks in March (beginning the second Sunday in March) and the week that falls between the last Sunday in October and first Sunday in...

Q: Is there a web page that we could use for end user DST communication? I am looking for a brief explanation of the DST operating system issue and a very easy way to determine if your system is DST ready. A: http://www.microsoft.com/dst2007 explains this for end users, and gives an option for the user...

Q: What is the best (most accurate) way to deploy the Daylight Saving Time updates and patches? What are the step-by-step instructions that Microsoft recommends? A: Please refer to http://support.microsoft.com/gp/dst_topissues#A3A

Q: We have updated all systems with the various DST 2007 updates corresponding to KB 931836, 926666, and 924881 articles. The Windows XP workstations are updated with the update corresponding to KB 931836. Anything else required? A: It sounds like you've got it all covered in terms of updates. The only...

Q: Where can I find the technical chat sessions for general Microsoft product queries? A: I suggest that you call the Microsoft support center at 1-800-MICROSOFT, use http://support.microsoft.com or use our Communities (http://www.microsoft.com/communities/default.mspx) to get help with your issue.

Q: Why did you change the DST 2007 website on Microsoft.com? A: The website is constantly being re-evaluated in terms of providing the best available information to our customers. We simplified the use to enable the majority of visitors – consumers – find information helpful to update their systems and...

Q: My machines are missing entries for specific time zones from the registry. What do I do? A: When a machine is in the state of missing a time zone key the installation of 931836 will result in the missing key structure being restored, but not the original data. Applications that expect all time...

Q: What's the dates here in my country when we move the clocks? A: Please visit one of the world wide time zone information sites, such as http://www.infoplease.com/spot/daylight1.html

Q: Does MS have a batch or patch to run for the topic in question? A: There is no single patch that will address everything. Please visit our website, set up to help you determine the best option for you and your company... http://www.microsoft.com/dst2007