DrRez: Microsoft Lync Server Technical Reference Hub

The DrRez blog, community channel for the Microsoft Lync Server 2010 Resource Kit and Lync Server 2010 technical reference articles is retiring. All articles currently posted to the DrRez blog will migrate to NextHop in April 2013. Lync Server 2013 technical reference content will be available later this spring in the Lync Server 2013 Technical Library . Note, however, that DrRez on Facebook and DrRez on Twitter will still be there for you—as the continuing voice for the NextHop Community...

The Microsoft Lync Server 2010 communications software protocol workloads poster shows the protocols that are used by each workload in Lync Server 2010, describing relationships, dependencies, the servers that initiate connections, and certificate requirements. This poster provides a snapshot of the network connections between server roles. You can download this poster from here. Author: Rui Maximo:  Product Version: Microsoft Lync Server 2010 communications software, Microsoft Office Communications Server 2007 R2. The latest version is 5.12.

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ABSConfig is an administrative tool that helps to customize Microsoft Lync Server 2010 Address Book Service configuration. You can download this tool and other Microsoft Lync Server 2010 Resource Kit tools from the Download Center . The ABSConfig.exe has been updated. The update resolves an issue where the ABSConfig.exe tool does not save changes. For a description of the update see The ABSConfig.exe tool does not save the most recent changes in Lync Server 2010 . Author : Tracy Zheng Publication...

Microsoft Lync Server 2010 Monitoring Server Reports provide a collection of system usage and call diagnostic reports. This collection of reports meets the needs of most Lync Server 2010 audio/visual (A/V) call scenarios. However, administrators that want to add to the extensibility of the Lync Server 2010 Monitoring Server Reports can easily do so by using tools that are provided with Microsoft SQL Server and the Monitoring Server Reports to add user-defined call details reports that are based on...

Microsoft Lync Server 2010 Monitoring Server Reports provide a collection of system usage and call diagnostic reports. This collection of reports meets the needs of most Lync Server 2010 audio/visual (A/V) call scenarios. However, administrators that want to add to the extensibility of the Lync Server 2010 Monitoring Server Reports can easily do so by using tools that are provided with Microsoft SQL Server and the Monitoring Server Reports to add user-defined call details reports that are based on...

If you need the latest support information on Lync 2010, bookmark this page: Support for Microsoft Lync 2010 and Communicator 2007 . Here you will find latest resources and support solutions for Microsoft Lync 2010, Microsoft Server Lync 2010, Communicator 2007 R2, Communicator 2007, Communicator 2005, Office Communications Server 2007 R2, Office Communications Server 2007, Live Communications Server 2005, and Live Communications Server 2003. Support topics include: Key Resources Community...

Microsoft Lync Server 2010 communications software allows users to connect to each other remotely. This chapter describes the most common remote access scenarios, and then provides detailed call flow diagrams, traces, and related ms-diagnostics codes. Overviews of the basic scenarios are provided, giving context for how users make various connections. You can download this and other Microsoft Lync Server 2010 Resource Kit chapters from the Download Center . Authors : Randy Wintle , Dustin...

We are pleased to announce a major update to this previously released Resource Kit chapter. We have added eight pages of new information on Call Admission Control (CAC). You can download this and other Microsoft Lync Server 2010 Resource Kit chapters from the Download Center . Author: Andreas Strebel with Roy Kuntz , Mahendra Sekaran, and Radu Constantinescu Publication date: April 2011 Revision date: August 2011 Product version: Microsoft Lync Server 2010 As stated in the original...

The Microsoft Office Communications Server 2007 R2 version of the LCSREnableConfigureUsers windows scripting file provides Office Communications Server 2007 R2 administrators with an unrestricted way to enable and configure Active Directory Domain Services user accounts for use with Office Communications Server 2007 R2. Author: Mike Adkins Publication date: August 2, 2011 Product version: Office Communications Server 2007 R2 Introduction The Office Communications Server 2007 R2 LCSEnableConfigureUsers...

The Microsoft Office Communications Server 2007 R2 LCS Verify Clean tool (LcsVerifyClean.vbs) is a command-line tool that can be used to troubleshoot issues during the uninstallation or installation of an Office Communications Server 2007 R2 deployment. LcsVerifyClean is an efficient and straightforward tool that provides step-by-step guidance through the sometimes stubborn uninstallation of Office Communications Server. You can download this tool and other Office Communications Server 2007 R2 Resource...

The Microsoft Lync Server 2010 communications software, Archiving Server adds the Lync Server 2010 Archiving service to your deployment. This service and its associated database, LcsLog, store and provision compliance—data for instant messaging that you don’t want to lose. One way to help ensure reliable instant messaging archiving is to host the LcsLog database on a dedicated instance of Microsoft SQL Server data management software. This can be done instead of collocating an instance...

The Instant Messaging chapter of the upcoming Microsoft Lync Server 2010 Resource Kit book provides details about how SIP is used for instant messaging (IM) in a Lync Server 2010 deployment. This chapter is being developed. It describes collaboration scenarios that use IM and details the internal processes that support these scenarios. You can download this and other Microsoft Lync Server 2010 Resource Kit chapters from the Download Center . Author: Jared Gradle Publication date: July...

The Enhanced Presence chapter of the upcoming Microsoft Lync Server 2010 Resource Kit book provides information about the enhanced presence service, which relays presence information between two communication entities in Microsoft Lync Server 2010 communications software. This chapter is being developed. It describes the enhanced presence data model and enhanced presence operations, including publication and subscription. You can download this and other Microsoft Lync Server 2010 Resource Kit chapters...

The Troubleshooting Specific Workloads chapter of the upcoming Microsoft Lync Server 2010 Resource Kit book provides examples of how to troubleshoot workloads in Microsoft Lync Server 2010 communications software. This chapter is being developed. It focuses on the Enterprise Voice workload, describes troubleshooting scenarios, and covers many of the tools that are used to perform root cause analysis. You can download this and other Microsoft Lync Server 2010 Resource Kit chapters from the Download...

The Microsoft Lync Server 2010, Monitoring Server adds the Lync Server QoE Monitoring Service and the Lync Server Call Detail Recording service to your deployment. These services and the associated databases, QoEMetrics and LcsCdr, provide critical data about performance and compliance—data you don’t want to lose. One way to help ensure reliable monitoring is to host the QoEMetrics and LcsCdr databases on a dedicated Microsoft SQL Server data management software instance instead of collocating...

The Archiving and Monitoring chapter of the upcoming Microsoft Lync Server 2010 Resource Kit book highlights the new and improved archiving and monitoring features in Microsoft Lync Server 2010 communications software. It describes archiving and monitoring in Lync Server. You can download this and other Microsoft Lync Server 2010 Resource Kit chapters from the Download Center . Author : Byron Spurlock , Keith Hanna Publication date : June 2011 Product version : Microsoft Lync Server...

The Interoperability with XMPP Systems using the XMPP Gateway chapter of the upcoming Microsoft Lync Server 2010 Resource Kit book provides details about how the Extensible Messaging and Presence Protocol (XMPP) gateway works with Microsoft Lync Server 2010 communications software. It describes ways to deploy, troubleshoot, and gain a deeper understanding of how the XMPP gateway functions. You can download this and other Microsoft Lync Server 2010 Resource Kit chapters from the Download Center ....

Customers sometimes ask how they can see archived instant messages after deploying the Microsoft Office Communication Server 2007 R2, Archiving Server. In response, we’ve developed a new tool called OCS IM Archive Viewer. Although there are some tools (recommended by support engineers at Microsoft) that can help customers retrieve instant messages from an archiving database, these tools don’t retrieve instant messages sent during a conference from an archiving database. You can download...

The Interoperability with Asterisk and Skype chapter of the upcoming Microsoft Lync Server 2010 Resource Kit book provides information about integrating Microsoft Lync Server 2010 communications software with Asterisk, an open source Voice over IP (VoIP) server that can serve as a gateway for Lync Server. This chapter is being developed. It describes how to integrate Lync Server with PBXs that are not certified for direct Session Initiation Protocol (SIP) or with other third-party telephony systems...

The Exchange Unified Messaging Integration chapter of the upcoming Microsoft Lync Server 2010 Resource Kit book provides information about integrating Microsoft Exchange Unified Messaging (UM) with Microsoft Lync Server 2010 communications software. This chapter is being developed. It describes how to integrate Microsoft Lync Server 2010 with Microsoft Exchange Unified Messaging (UM) for voice messaging functionality. You can download this and other Microsoft Lync Server 2010 Resource Kit chapters...

When Microsoft Lync Server 2010 communications software is deployed in an enterprise environment that already has telephony infrastructure, some level of interoperability is required. This allows users and devices on the existing infrastructure to communicate with Lync Server 2010 users and devices. Direct Session Initiation Protocol (SIP) is referred to as a SIP trunk between an IP-PBX and Lync Server. Because SIP is a standards-based protocol, communications between endpoints on either the IP-PBX...

Microsoft Lync Server 2010 introduces updated and enhanced tools for managing servers and clients. With the introduction of the Microsoft Lync Server 2010 Control Panel, all client management tasks are integrated into the same tool that is used to manage servers. In addition, with the new Lync Server Management Shell, you can use Windows PowerShell command-line interface commands to automate policies across the entire infrastructure. In this chapter, you will find information about managing the client...

The Address Book Service chapter of the upcoming Microsoft Lync Server 2010 Resource Kit book provides details about contacts in Microsoft Lync 2010 and how they are handled by the Address Book Service in Microsoft Lync Server 2010 communications software. This chapter is being developed. It describes how Lync 2010 uses the new Address Book Service for GAL search and retrieval of photos, as well as how Lync contacts are unified with Exchange personal contacts. You can download this and other Microsoft...

The Server Administration chapter of the upcoming Microsoft Lync Server 2010 Resource Kit book provides information about how Microsoft Lync Server 2010 communications software stores and manages configuration data in the Central Management store and how to work with role-based access control (RBAC) roles. This chapter is being developed. It describes how the Central Management store provides a more robust, schematized storage of the data needed to define, set up, maintain, administer, describe,...

Troubleshooting can be one of the most challenging tasks that an administrator, systems engineer, or other information technology professional can undertake. The key to troubleshooting is an in-depth understanding of how something is supposed to work. This chapter discusses the basics of troubleshooting Microsoft Lync Server 2010 by defining how to use the tools that are available for uncovering the cause of problems in Windows Server, SQL Server, and Lync Server 2010. This chapter is being developed...