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  • Blog Post: Microsoft Lync Server 2010 Resource Kit Tool: Snooper

    Snooper is a multipurpose debugging tool for Microsoft Lync Server 2010 communications software. Snooper parses server and client trace log files and makes protocol (for example, SIP and HTTP) messages and traces easier to read. It can also read call details and stored procedure execution reports...
  • Blog Post: Office Communications Server 2007 R2 Tool: Address Book Service Configuration Tool

    The Microsoft Office Communications Server 2007 R2 Resource Kit tool, Address Book Service Configuration Tool, provides Active Directory Domain Services attribute changes and Windows Management Instrumentation (WMI) configuration updates to the Address Book Service (ABS) settings. This tool can be used...
  • Blog Post: Office Communications Server 2007 R2 Tool: OCS IM Archive Viewer

    Customers sometimes ask how they can see archived instant messages after deploying the Microsoft Office Communication Server 2007 R2, Archiving Server. In response, we’ve developed a new tool called OCS IM Archive Viewer. Although there are some tools (recommended by support engineers at Microsoft...
  • Blog Post: Microsoft Lync Server 2010 Resource Kit Tool: ErrorLogReplayer

    For organizations that are subject to compliance regulations, the ErrorLogReplayer tool helps ensure that archiving and call detail recording (CDR) messages that failed to insert into the Archiving or CDR database are inserted into these databases. Administrators can use this tool to make sure all messages...
  • Blog Post: Microsoft Lync Server 2010 Resource Kit Tool: Error String Display

    The command-line tool, CSError.exe, helps troubleshoot event log errors that do not display any descriptive text. The tool attempts to map the error code to a description of the error. When possible, it prints the cause of the error and recommends a resolution. You can download this tool and other Microsoft...
  • Blog Post: Microsoft Lync Server 2010 Resource Kit Tool: Call Parkometer

    Call Parkometer is a command-line application that provides easy access to the Call Park Server orbit database. You can download this tool and other Microsoft Lync Server 2010 Resource Kit tools from the Download Center . Author: Vassili Kaplan Publication date: December 2010 Product versions...
  • Blog Post: Update: Microsoft Lync Server 2010 Resource Kit Tool: ABSConfig

    ABSConfig is an administrative tool that helps to customize Microsoft Lync Server 2010 Address Book Service configuration. You can download this tool and other Microsoft Lync Server 2010 Resource Kit tools from the Download Center . The ABSConfig.exe has been updated. The update resolves an issue...
  • Blog Post: Microsoft Lync Server 2010 Resource Kit Tool: Response Group Export-Import

    Moving the Response Group configuration data from one pool to another and restoring it after a disaster are uncommon but vital scenarios to ensure business continuity. Although Windows PowerShell command-line interface provides all the pieces to perform these tasks, it still requires advanced scripting...
  • Blog Post: Office Communications Server 2007 R2 Resource Kit Tool: OCS Trust Entry

    The Microsoft Office Communications Server 2007 R2 Resource Kit command-line tool, OCS Trust Entry, can be used to locate, edit, or remove Office Communications Server trusted server and trusted service entries from the Active Directory Domain Services real-time communications (RTC) Services container...
  • Blog Post: Microsoft Lync Server 2010 Resource Kit Tool: Audio Extractor

    Audio Extractor is a supporting tool for the Collect Logs feature. It allows you to collect Microsoft Lync 2010 communications software logs so that Microsoft can investigate audio, video, or connectivity issues that you may encounter. During log collection, the user can choose to add audio recording...
  • Blog Post: Office Communications Server 2007 R2 Tool: LCS Verify Clean

    The Microsoft Office Communications Server 2007 R2 LCS Verify Clean tool (LcsVerifyClean.vbs) is a command-line tool that can be used to troubleshoot issues during the uninstallation or installation of an Office Communications Server 2007 R2 deployment. LcsVerifyClean is an efficient and straightforward...
  • Blog Post: Microsoft Lync Server 2010 Resource Kit Tool: Web Conf Data Tool

    This document describes the purpose and use for the Web Conf Data Tool. This tool is used to allow administrators more precise control over a user's meeting data. You can download this tool and other Microsoft Lync Server 2010 Resource Kit tools from the Download Center . Author : Tarang Mittal...
  • Blog Post: Microsoft Lync Server 2010 Resource Kit Tool: Response Group Agent Live

    This article offers a scenario to describe the Response Group Agent Live tool. Bob is a part-time Response Group agent. He is currently signed out from the agent group, but sees in the Response Group Agent Live tool that three calls are currently waiting while the other agents are busy serving customers...
  • Blog Post: Microsoft Lync Server 2010 Resource Kit Tool: Bandwidth Policy Service Monitor

    The Bandwidth Policy Service Monitor tool, which is part of the Microsoft Lync Server 2010 Resource Kit, allows administrators visibility into the state of each of the Microsoft Lync Server 2010 communications software Bandwidth Policy services that are defined in the topology. In addition, administrators...