Due to recent discoveries in the July 2010 Cumulative Update for Office Communications Server 2007 R2, it is necessary to remove this update from the download site until it can be patched. The primary concern is an issue with the Response Group Service. When the cumulative update is applied, changes in agents and agent groups are not applied until after the Response Group Service is restarted. This, of course, is not acceptable in the quality of our products.
When running Office Communications Server Setup to create an Enterprise pool, the Create Enterprise Pool Wizard requires a SQL Server instance as shown in Figure 1. This is a database instance that the Enterprise pool uses as its back-end server. After the SQL Server instance field, the wizard provides an example that can be confusing. The reason is that unless you plan to reuse an existing instance, most installations are new installations. The language in the wizard might make you think that you need to specify a database instance name that is to be created or that you have to create the instance yourself.