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  • Blog Post: learning the dvorak keyboard

    there are a lot of things we take for granted in a full version of an operating system.  i’ve been interested in learning the dvorak keyboard for years, but only recently have i been spending time learning it.  imagine the increased security of typing in passwords where even if someone remembered...
  • Blog Post: problem steps recorder – help someone out of a jam

    at our thursday loadfest we had a user that had the magnifier starting every time their computer restarted (kind of annoying until you realize how awesome the new windows 7 magnifier is!), so i figured out where it got configured and wanted to send instructions to the user – problem steps recorder to...
  • Blog Post: windows 7 wednesday tips (7 for the end of 2009)

    here’s another installment of my public windows 7 wednesday tips.  we’ve been providing weekly tips internally for 18 weeks and many of those same tips will be reproduced here (as well as new ones).  here are 7 tips to ring in the new year: #1 use internet explorer 8’s inprivate browsing mode...
  • Blog Post: the case of the two iexplore.exe processes

    i recently noticed that anytime i open internet explorer, i have two iexplore.exe processes on windows vista. in trying to troubleshoot this, i reinstalled a test system and was reminded in internet explorer 7 and protected mode we introduced a secondary process called ieuser.exe that "sandboxes" internet...
  • Blog Post: windows 7 wednesday tip: change in wireless access security

    i just got back from a trip to phoenix to visit family (more on that later) and had a very short but useful windows 7 todo list while i was there.  my cousins’ computers weren’t connecting to the home wireless setup and exhibited the following behavior shown below trying to connect to my mifi device...
  • Blog Post: excel 2013 to the rescue…

    My wife had a spreadsheet with lots of references and complexity that she was working with for hours.  She saved the file in Excel 2007 and something went wrong – she was unable to open or use the file in Excel 2007.  She downloaded the original and spent hours working on a second copy. ...
  • Blog Post: troubleshooting: windows slates, warpia wireless adapter and kensington usb port replicator with vga part 2

    part 2: yesterday in part 1 i gave you the setup - problems with wireless and wired projection through usb on windows 7. in part two i'll let you know what else we tested. we had a laptop running windows xp and when we attached it, we couldn't get it to project and when we disconnected the cable, the...
  • Blog Post: troubleshooting: windows slates, warpia wireless adapter and kensington usb port replicator with vga

    part 1: yesterday a few microsoft folks were meeting with a customer and we were running into issues with a windows slate and projection.  the video would display but anytime video was played, the signal would disappear.  if you have any thoughts on what to troubleshoot feel free to post. ...
  • Blog Post: domains, domains, domains

    i attended our dekalb toastmasters website committee meeting this morning and took on the job of figuring out our website domain registration. it's with yahoo small business and i have a yahoo account, but the account that initially registered the domain name is not a member of the club (and we don't...