today i was installing office 2010 using the click-to-run/application virtualization technology microsoft has and decided to use problem steps recorder to “document” the process.  to my surprise on a multi monitor system, problem steps recorder captured both screens in case something on the second...

at our thursday loadfest we had a user that had the magnifier starting every time their computer restarted (kind of annoying until you realize how awesome the new windows 7 magnifier is!), so i figured out where it got configured and wanted to send instructions to the user – problem steps recorder to...