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Hello, Shane Brasher here once again, following up DPM Certificate Troubleshooting–Part 1: General Troubleshooting and DPM Certificate Troubleshooting–Part 2: Registry with Part 3 of “DPM Certificate Authentication Troubleshooting”. In this session we will go over some common symptoms you may see if...

Hello, Shane Brasher here again. This article picks up from where DPM Certificate Troubleshooting–Part 1: General Troubleshooting left off. We are going to jump right in and look at a few failed scenarios when your DPM certificate related registry keys are missing or corrupt. When you have everything...

The spirit of this document is to provide you with a quick guide to troubleshooting System Center 2012 Data Protection Manager (DPM) Certificate authentication issues. This document assumes that you are already familiar with DPM 2012 and have a healthy certificate infrastructure. This document also assumes...

Hello, Mike Jacquet here, and today I would like to discuss some additional configuration steps that need to be performed on Windows Server 2008 R2 Core servers during installation of the Data Protection Manager (DPM) agent. When pushing the DPM agent from the DPM console to a Windows Server 2008 R2...

Hi everyone, Andy Nadarewistsch here, and today I want to talk about secondary protection and Exchange 2010 DAG node protection in System Center Data Protection Manager 2010 (DPM). DPM allows for great flexibility when it comes to protecting Exchange DAGs (Database Availability Groups) but this can become...

Hi everyone, Andy Nadarewistsch here, and today I want to talk about passive node visibility in System Center Data Protection Manager. To be more specific I would like to discuss why passive nodes would not show in the DPM console. In general, there are only a few reasons why you would not see a passive...

We are very happy to announce that seven of the Product Solution Centers on http://support.microsoft.com are featuring new Top Solutions sections that pull dynamically from the Top Solutions RSS feeds . The Top Solutions are usually listed on the page for the Key Resources tab. The following solution...

Hi Everyone, Vivek Kumar here from the Data Protection Manager (DPM) support team. DPM 2010 comes with Bare Metal Restore (BMR) capabilities that are much talked about and have helped us in many of our crucial disaster recovery scenarios. Many of my friends have talked about backup and restore process...

System Center Data Protection Manager 2010 supports protection of computers in workgroups and untrusted domains using local accounts and NTLM, however in scenarios where an organization does not allow creation of local accounts this solution does not work. System Center 2012 Data Protection Manager ...

Here’s a new Knowledge Base article we published today. This one walks you through fixing a issue where a DPM SharePoint Catalog Task fails with Unknown error (0x8013151a): ===== Symptoms Symptom 1: While attempting to protect a SharePoint 2010 farm with System Center Data Protection Manager 2010 (DPM...

Hi everyone, Andy Nadarewistsch here.  While the restore process for System Center Data Protection Manager 2007 (DPM 2007) and System Center Data Protection Manager 2010 (DPM 2010) is the same for all versions of Exchange, the procedure on the Exchange side has gone through some changes.  Detailed...

Here’s a new Knowledge Base article we published today. This one tells you how to fix and issue were you get error 3055 trying to create a protection group for a SQL database in DPM 2007 or DPM 2010: ===== Symptoms While trying to create a protection group for a SQL database in System Center Data Protection...

Hi everyone, Mike Jacquet here, and I want to take a minute to talk about an issue we’ve seen a couple times here in product support where DPM tape jobs may take longer than expected or they fail outright with ID 24052.  There are two possible symptoms for this issue depending on whether you have...

There may be circumstances when you want to copy a System Center Data Protection Manager 2010 (DPM 2010) recovery point from a tape in the primary tape library to a tape in the library configured as the copy library.  In DPM 2010, if you have multiple tape libraries with 2 or more tape drives in...

Hi everyone, Shane Brasher here with some tips on how to troubleshoot networking issues related to the DPM Agent. The goal of this article is not to make you a networking expert or to provide in-depth networking training, but rather provide you with basic skills and knowledge of specific tools used to...

Here’s a new Knowledge Base article we published today on DPM 2012. This one talks about an issue where some console menu items may show up multiple times: ===== Symptoms In System Center 2012 Data Protection Manager (DPM), console sub menu options such as "Expand All" and "Collapse All"...

New from our community driven TechNet Wiki: System Center Data Protection Manager 2010 (DPM 2010) offers with its new console in the creation of a protection group in System Protection, a new option called "Bare Metal Recovery". This option saves the operating system files (System State) and...

Hi everyone, Marc Reynolds here. I have seen some issues recently where the System Center Data Protection Manager Admin Console crashes and logs an Event ID 945 any time any changes were made.   The information below describes the issue, how to identify it and how you can easily resolve it...

Hello, I’m Shane Brasher and I’m part of the Microsoft System Center Data Protection Manager team. I’d like to discuss the process of performing a successful Bare Metal Restore (BMR) via Data Protection Manager 2010. So everything is running fine, but then the phone rings….there’s been a catastrophic...

Hello, Shane Brasher here. I’d like to go over some very basic troubleshooting steps used to narrow down some common causes on initial replication and just plain replication failures for System State and Bare Metal backups. Troubleshooting a System State or BMR backup failures can be frustrating as there...

Here’s another new KB article we published today. This one describes and issue where a dynamic disk goes offline after a reboot: ===== Symptoms Consider the following scenario:   You have a Windows Server 2003 Service Pack 2 computer running System Center Data Protection Manager (DPM). The storage...

We recently published some great case studies demonstrating how Microsoft IT uses System Center Data Protection Manager 2010 to provide state of the art backup and restore services while at the same time savings millions of dollars every year.  If you’re looking to do the same in your organization...

Hi Marc Reynolds here.  I have seen some issues lately where users of System Center Data Protection Manager (DPM) protected clients have experienced slow performance on their clients after installing the DPM client. There have been two scenarios reported: 1. When booting up a DPM protected client...

Hi, Marc Reynolds here.  I wanted give you a quick update on an improvement in DPM Client Protection after installing the hotfix rollup package from March 2011.  With this hotfix rollup, System Center Data Protection Manager 2010 (DPM) now supports protecting up to 3000 client computers. Previously...

The large range of ports used by dynamic RPC can pose a problem when attempting to allow communication through a firewall. In most cases, opening up 16,000 ports in the firewall to allow some application traffic is not feasible.  So if IPSec is not a possible solution, then the port range may be...