DPM 2010 Tape to Tape copy unavailable with multiple drive libraries with 2 or more tape drives - System Center: Data Protection Manager Engineering Team Blog - Site Home - TechNet Blogs

DPM 2010 Tape to Tape copy unavailable with multiple drive libraries with 2 or more tape drives

DPM 2010 Tape to Tape copy unavailable with multiple drive libraries with 2 or more tape drives

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toolsignThere may be circumstances when you want to copy a System Center Data Protection Manager 2010 (DPM 2010) recovery point from a tape in the primary tape library to a tape in the library configured as the copy library.  In DPM 2010, if you have multiple tape libraries with 2 or more tape drives in the Primary Library, the "Copy to Tape" recovery option in the Recovery Wizard is grayed out.  Below is an example with a screenshot:

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So by default the copy Library field is disabled in the above screenshot.  In order to get around this situation you need to disable all but one drive for the Primary Library in device manager.  Once you disable all but one drive in the Primary Library you will see the Copy Library field highlighted:

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Now you should be able to copy any recovery point from the primary library to destination library.

Jitendra Mishra | System Center Support Engineer

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  • The very large number of "problem resolution" posts you've had in the past 6 months is starting to make me question the reliability of DPM :)  Obviously every product has issues, but it would be nice to read some other posts about DPM, not just how to fix it when it breaks.

  • Peter: Thanks for the feedback, your point is well taken.  This is one of the problems we face in Microsoft product support as we try to be transparent and help customers become self-sufficient in solving issues.  Many other companies prefer to hide potential issues thus when we do such a good job publicizing ours it can give the illusion that the product has problems or reliability issues or whatnot when nothing could be further from the truth. With the product team working so hard to get DPM 2012 out the door, currently the vast majority of articles have been written by our support engineers so they're naturally going to have a break/fix slant to them.  As we get closer to the RTM of DPM 2012, we're hoping to have many more How-To and explainer type articles that show you all the great things you can do with the product so stay tuned.  And if you have any special requests, feel free to send them my way (jchornbe@microsoft.com).  I can't guarantee anything but if possible we'll most definitely make it a priority.  

  • @Peter -

    We have recently centralized our "community" efforts across the System Center components and even consolidated things between "engineering" and "support" so that there is a unified, consistent experience across the board.  It will take a while to get there but the goal is to have all of the SC component (DPM, VMM, SCOM, SCSM, etc.) all have a stream of content similar to what you would see on the SCSM or SCOM blogs if you have followed those for the last couple of years.

    Thanks for your patience while we get these things ramped up.

    Keep reading! :)