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Description of the System Center Data Protection Manager 2010 – Windows Server 2008 R2 – Basic troubleshooter for Support Diagnostic Platform

Description of the System Center Data Protection Manager 2010 – Windows Server 2008 R2 – Basic troubleshooter for Support Diagnostic Platform

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KBThe System Center Data Protection Manager 2010 – Windows Server 2008 R2 – Basic troubleshooter for Support Diagnostic Platform was designed to collect information to help troubleshoot most of Data Protection Manager 2010 problems.  Microsoft Support uses the information that the Microsoft Support Diagnostic Tool (MSDT) collects to analyze and then determine the correct resolution to problems that you are experiencing on the computer. The information may also be used to automatically perform common troubleshooting tasks.

This article describes the information that may be collected from a machine when running the System Center Data Protection Manager 2010 – Windows Server 2008 R2 – Basic troubleshooter for Support Diagnostic Platform.

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Additional Information
In additional to the files collected and listed above, this troubleshooter can detect one or more of the following situations:

- Machine is running on a virtual environment

- Pre-release version of Windows Server 2008 R2

- Evaluation versions of Windows Server 2008 R2

References
KB 973559 - Frequently asked questions about the Microsoft Support Diagnostic Tool (MSDT) for Windows 7
http://support.microsoft.com/kb/973559

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For the latest version of this article see the link below:

KB2502156 - Description of the System Center Data Protection Manager 2010 – Windows Server 2008 R2 – Basic troubleshooter for Support Diagnostic Platform

J.C. Hornbeck | System Center Knowledge Engineer

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  • How does it work with other product?

  • How does it work with other products?