Doug Deitterick's Blog

Information about Microsoft Lync, OCS, and Exchange UM.

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  • Blog Post: What Rights in SQL are Needed for DBAnalyze to Work?

    I see this come up a lot when doing OCS Health Checks. Part of the Health Check is looking at information from DBAnalyze. If you get the following error, more than likely the account you're trying to use doesn't have the necessary rights to the SQL databases: There was an error communicating with...
  • Blog Post: OCS 2007 R2 Supportability Statement for Windows 2008 R2 Released

    The following KB articles have been released addressing what steps need to be taken for support of LCS 2005 SP1, OCS 2007 and OCS 2007 R2 in a Windows 2008 R2 domain, as well as installing OCS 2007 R2 on a Windows 2008 R2 member server: http://support.microsoft.com/kb/982020/ http://support.microsoft...
  • Blog Post: Issues with Group Chat File Upload

    I ran into a couple of issues getting the file upload feature to work in Group Chat. I followed all of the documentation found on TechNet ( http://technet.microsoft.com/en-us/library/dd441213(office.13).aspx ), which unfortunately leaves out some important steps. Below is a list of the issues that I...
  • Blog Post: Issue with Federation Only Working in One Direction

    I ran into this issue with a couple of customers recently while troubleshooting federation issues. The issue was that Company A and Company B set up federation with each other. Both companies could see the presence for the other. A user in Company A could send an IM to a user in Company B, and the user...
  • Blog Post: OCS 2007 R2 Web Scheduler Released

    Overview Web Scheduler is a 64-bit tool for Microsoft Office Communications Server 2007 R2. It provides a Web-based alternative to the add-in for the Microsoft Outlook messaging and collaboration client for the purpose of scheduling a meeting using Office Communications Server 2007 R2. It also provides...
  • Blog Post: How to Verify if Schema Prep Completed Successfully

    Update 11/26/12 - Updated Lync Server 2013 schema version for RTM. Update 7/19/12 - Added Lync Server 2013 schema version. Update 10/6/10 - Added Lync Server 2010 schema version. Verifying that SchemaPrep completed successfully before turning back on outbound replication on the Schema Master in AD...
  • Blog Post: Configure the Domains that User Replicator Searches

    Update 6/19/12 - Updated post with cmdlet for Lync Server 2010. A common issue that occurs in a multi-domain forest, is that most of the time, not all of your domains contain users that are going to be SIP-enabled. Unfortunately, when User Replicator runs, it tries to connect to all domains in the...
  • Blog Post: Issue with Remote User Access for Clients using Windows XP and Windows 2008 R2 Front Ends

    I was helping to troubleshoot an issue where users were unable to login via Remote User Access using the Edge server. They were able to successfully login from inside the network, but externally, the client would come back with an error. We made sure that the user account was enabled for Remote User...
  • Blog Post: OCS Remote Connectivity Analyzer

    Similar to the Exchange Remote Connectivity Analyzer, the OCS Remote Commectivity Analyzer will help administrators troubleshoot Edge server issues. Give it a try at: https://www.TestOcsConnectivity.com
  • Blog Post: XMPP Gateway Released

    Overview The eXtensible Messaging and Presence Protocol (XMPP) Gateway for Office Communications Server allows Office Communications Server users to communicate with users who use an XMPP-based IM and presence provider such as Google Talk and Jabber. Once the gateway is deployed in an Office Communications...
  • Blog Post: How to Get the Last Time a User Registered with a Front End

    Update 10/31/13 - Added an additional SQL query if you have the Monitoring Server available. A question that comes up from customers from time to time is how do I get a list of what users are actually using OCS/Lync? While there's no built in report to easily tell you what users are actually signing...
  • Blog Post: OCS 2007 R2 Virtualization Support

    Take a look at the following post that describes what roles we support virtualized. http://communicationsserverteam.com/archive/2009/05/13/488.aspx
  • Blog Post: How to Determine What Version of LCS or OCS You Have Installed

    Here's an easy way to figure out exactly what version of LCS or OCS you have installed. For LCS or OCS, check the following key: HKLM\Software\Microsoft\Real-Time Communications\{92AC8981-AAD9-4391-8563-92E558EEF4C6} For OCS 2007 R2, check the following key: HKLM\Software\Microsoft\Real-Time Communications...
  • Blog Post: Do NOT Apply KB974571 to LCS/OCS Servers

    Update - Please see the "Known issues that affect this security update" section in KB974571 ( http://support.microsoft.com/kb/974571/ ) for information on resolving this issue. <Removed rest of post, as the above KB article contains all relevant information>
  • Blog Post: OCS 2007 R2 Updates Released - June 2009

    You'll want to pay special attention to these if you are running the evaluation version of OCS 2007 R2 or Communicator 2007 R2. You can read more about it here: http://communicationsserverteam.com/archive/2009/06/10/523.aspx and here: http://support.microsoft.com/?kbid=972041 http://support...
  • Blog Post: OCS 2007 R2 Updates Released - July 2009

    Here is a list of all of the July 2009 OCS R2 Updates: 971296 Description of the update package for Office Communications Server 2007 R2, Application Sharing Server: July 2009 971289 Description of the update package for Office Communications Server 2007 R2, Administration Tools: July 2009 971793...
  • Blog Post: Issues with MRAS and Limited External Calling

    This week I ran into two interesting issues, both around MRAS and the clients displaying Limited External Calling. So what is MRAS anyway? MRAS (Media Relay Authentication Service) is a service on the Edge Server that is responsible for providing credentials to clients in order for them to be able to...
  • Blog Post: Issue when trying to Remotely Manage OCS 2007 R2 on Windows 2008

    I've seen the following trip up a couple people when trying to manage an OCS 2007 R2 server installed on Windows 2008 remotely. The solution is simple. You need to allow Remote Administration in the Windows Firewall on your OCS 2007 R2 servers. Once you do that, you'll be able to manage...
  • Blog Post: Tanjay Unable to Update after Rolling Back to R1 Code

    I ran across this issue awhile back. I had a Tanjay running version 1.0.522.101. I updated it to the R2 software, version 3.5.6907.0. I then logged into the phone with a user homed on an R1 pool. Because I had the R1 Update Server deployed, the phone rolled back to the R1 software, version 1.0.522.101...
  • Blog Post: Edge Planning Tool for Office Communications Server 2007 R2 Released

    If you're thinking about deploying the Edge server role for OCS 2007 R2, then you need to take a look at the Edge Planning Tool. It takes a lot of the complexity out of planning/configuring an Edge server. You can download it here: http://www.microsoft.com/downloads/details.aspx?FamilyID=ec4b960c...
  • Blog Post: July 2010 Cumulative Update for Office Communications Server 2007 R2 Temporarily Unavailable

    9/24/2010 - The September 2010 Cumulative Updates have been released. This update includes the fix for Response Groups. You can download the updates here: http://support.microsoft.com/kb/968802 From Next Hop: Due to recent discoveries in the July 2010 Cumulative Update for Office Communications...
  • Blog Post: How to Get a List of Client Versions and the Users Logged into Them

    Another question that comes up from customers, especially when we're talking about migrations and updating clients, is how do I figure out which users are running the old version of the client? You can run the following queries* to pull back the user's SIP URI and the client version that they're signed...
  • Blog Post: Sample OCS Archiving Report Available

    Update 6/2/13 - Sample Lync Server Archiving Report is now available! Click here for more information. Update 5/29/13 - Updated report download link and moved report to TechNet Gallery. Update 11/26/10 - OCSArchivingReport - 0.6 is available. Fixed an issue with RTF text not displaying in the results...
  • Blog Post: OCS 2007 R2 Cumulative Server Update Installer Released

    You can use this tool to automatically install the latest patches for each component. To use, run ServerUpdateInstaller.exe with elevated permissions. I would recommend creating a folder and put ServerUpdateInstaller.exe in there, as it extracts each of the individual patches to the same place as the...
  • Blog Post: OCS 2007 R2 Supported Server Role Collocation

    I just wanted to quickly point out this article on TechNet that does a really good job of showing which roles you can collocate when deploying R2. http://technet.microsoft.com/en-us/library/dd425201(office.13).aspx