Status: in Progress... 130211: This issue is triggered when a machine is handling a surprise removal for a Csv volume. Nothing conclusive yet, but I wanted to see if there is anyone out there with the same issue. The 0x9F code indicates that a driver...

Status: in Progress... Update 130211: we have asked the customer to implement the GDICaptureStackTraceForObjectType registry value to obtain additional information in subsequent dumps... fingers crossed! Hi All, Finally, my first post of...

Hi All, just a short post to ask you to use the features of automated diagnostics on the Microsoft Premier Online portal, or Fixit Center Pro in case you don't have a Premier Support agreement. For memory dumps, you can use the diagnostics package listed...

Status: Resolved Update 121122: Finally! After many rounds of instrumentation we nailed this nasty bug as well! :D It's now resolved in KB2786447, to be released in January 2013 (REL13-01). Update 120417: We currently have a new round of instrumentation...

Status: Resolved, external. This was the first STOP I saw on Win2012 from one of my customers. The problem here was confirmed by HP to be in the NIC driver. Have a look at the stack below, and contact HP support if you encounter the same issue. ...

Status: Resolved, external. Update 121122: Shame on me for not updating this yet... Citrix eventually resolved this issue, please contact them when you encounter the issue below. At the moment we are working together with Citrix on an issue where...

Status: Unresolved, workaround provided. Update 121122: Closing the loop... this was never actually resolved, and our customer agreed to use the workaround of disabling scardhook.dll. Update 110818: Citrix found that it's likely that a cryptographic...

Status: Unresolved, workaround provided. Update 121122: Closing the loop on this one... we have also seen a slight variation on this with "RDPDD!CAutoDrvCheck::CAutoDrvCheck+0x5e" instead of offset 0x5d as shown below. A hotfix request for this was...

Status: Resolved Update 121122: Not 100% conclusive, but I came across KB2780102, released in December, that seems very likely to resolve this STOP as well. If not, do let me know! Hi All, just came across error X64_0x44_rdpdr!CVCChannel::OnClose...

Status: Resolved Hello All, For quite some time now we have been working on the STOP X64_0x50_win32k!vFreeKernelSectionForUserMapping+22. It's now resolved and the hotfix for it will be released in December, under KB2781406. The stack: 00...

Hello All, Finally! I've found the time to start working on this blog again... sorry for having not updated it for a few months. :$ I am aiming to at least weekly provide some update here one way or another. I hope you will still find it useful...

Status: Resolved Update 120531: Yes! The Private is approved. We are releasing the hotfix in the July Release Cycle, under KB2719704. Update 120510: We are now testing a private at several customers... fingers crossed this fixes this long-runner...

Status: Resolved Update 120417: Persistence pays off... ;) Finally I've got this hotfix approved, and committed for release in June timeframe (REL12-06, KB2701239)! Resolving this issue now. Yesterday I noticed an lpq.exe-related crash case in our...

Status: Resolved Update 120314: Closing the loop on this: the hotfix is now publicly available. It may take some time for the corresponding KB to be available as well. Update 120207: We have a private ready for testing. We're shipping this off to...

Great news! Have a look at http://technet.microsoft.com/en-us/magazine/hh855979.aspx to find out more and to access the FICP Beta site. Many of the issue highlighted on this blog will now be automatically diagnosed (and cured ;) )!

Status: Resolved. Update 120301: Private is approved, Public is scheduled for REL12-04, to be released mid-April. Update 120217: The private is ready! Update 120215: other customer came in hitting this, private is in the works. This should be...

Status: Resolved Update 120130: Closing the loop on this: the KB (2624677) for this is now available through Microsoft Support, the public release is scheduled for this February. Update 111116: Sonny found the issue using instrumentation/private...

Status: Resolved Update 120112: Closing the loop on this one. Finally, after some delays, the hotfix is released and available from http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=2619041&kbln=en-us. Update 110930: The customer running...

A bit late perhaps, but nevertheless I wish you and your families a Happy New Year & All the Best for 2012! \Rob

Status: Resolved Update 111206: After discussing this with our customer they agreed to accept the workaround of increasing memory for the impacted machines. Update 110823: Finally I found the trigger for this STOP error: memory pressure. Further...

Status: Unresolved Update 111128: The customer decided to stop troubleshooting efforts on this issue, and first bring their environment up-to-date with various updates of various vendors. If the issue then reoccurs, we will continue where we left off...

Status: Resolved Update 111019: Finally an update on this... KB2584874 will be released in November timeframe (HTP11-11) for this. We've come across a couple of customers who have machines hitting a STOP 0x27 with the following stack: 5: kd>...

Status: Resolved Note: a workaround to provide relief to your users is to disconnect sessions instead of logging them off. Update 111012: GOOD NEWS! The hotfix for this issue has been rolled up in the QFE version of MS11-077 . Install this using...

Status: Resolved In one of our cases, I came across a dump that shows a known problem that is fixed. The root cause here is an issue in the caching logic of mrxsmb20.sys. This is causing data corruption, eventually leading up to a STOP error. The...

All, I'm off for a short break of a week. During this time I will be 99,9% offline, so no posts will be done. Looking forward to let you know new interesting issues when I return on 27th September! \Rob