May, 2011

Wow, last week was quite busy, which is the reason for not too many updates on the DiP blog. I've been working on various interesting issues, and I am preparing things to be able to blog about (some of) these issues. Keep watching DiP for more interesting...

Status: Resolved. Update 121122: I noticed I did not yet close off this one... :$ It's resolved in KB2536875 . One of my colleagues provided me with this STOP 0xA in msiscsi!iSpGetConnectionList+157, of which the stack shows: 14: kd> knL #...

Just a quick post on an issue brought to my attention by Nuno, one of my Portugese collegues. Thanks! :) The issue: whenever the laptop was docked, CPU usage % would go up to a 100%, without being able to attribute this to a particular process. I always...

Status: Unresolved, customer discontinued. Opening the dump shows: BugCheck 9E, {fffffa807d98bb30, 4b0, 0, 0} Probably caused by : netft.sys ( netft!NetftWatchdogTimerDpc+b9 ) Note that the 0x9E indicates a timeout, triggered by the netft driver...

Status: Resolved The second post is about an issue we saw at a couple customers when they were shutting down their machines. The issue is seen on both Win2003 and Win2008, both 32-bit and 64-bit, as this is related to App-V. The stacks will show...

Welcome to this blog about debugging real-world customer issues we encounter at Microsoft Customer Service and Support (CSS). The way the posts are organized is: as soon as I have new information about an issue, I will post it here, even when it is not...