I noted an issue yesterday where an application took over 40 seconds to launch on a Windows Vista client. After the usual investigation methods (was it sequenced on Vista, is the Cache ok, running performance monitoring tools, event logs, SG logs, etc) it was realized that the client was the cause of the problem, specifically, the anti-virus software.

Removing the SoftGrid SFT file from the anti-virus real-time scanning returned the performance to normal. A very simple, but surprisingly common oversight.


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