Windows 8.1 Wifi showing "limited" or "No Internet Access"

Windows 8.1 Wifi showing "limited" or "No Internet Access"

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I finally upgraded one of my laptops to Windows 8.1 and my first immediate problem was the wifi adapter was showing "limited" or "No Internet Access". I know my home wireless is functional cause it works on other devices so I go through the motions of solving it.

1. Troubleshoot Problems with the connection - works only temporally

2. Reset wireless adapter - didn't work

3. Update drivers - no dice

This blog summarizes the 'workaround' from around the forums and other blogs I've seen. However my issue wasn't solved after trying them out. I know my wireless settings on my router to accept only Wireless-N connections at 2.4Ghz (don't ask why), but I also noticed in Device Manager for the wireless adapter that it is set to 'Auto' for 802.11n Channel Width for band 2.4. I changed it to 'Auto', restarted and the problem went away. Hopefully this adds to the workarounds for whoever is having problems with wireless connectivity on Windows 8.1

Update: 10/21/2013

I wanted to highlight Kyle's comment that seems to be working for everyone. Comment is below:

Sat, Oct 19 2013 12:39 AM

Hi guys, i tried all the above methods but none of them worked for me. However i did find smt that worked, which is to revert your network adapter driver back to an older version instead of the one installed by windows 8.1.

You can do this by going to device manager, right click on your network adapter, go to update driver, then "browse my computer for driver software, then"let me pick from a list of...." , uncheck the "show compatible hardware" checkbox and finally select the older version of current driver (if you dont know which, just use trial and error).

 Update 10/27/2013 Lenovo G780

Giving love to @WinGuy

Hey Kyle! You are the man :)  Your method lead me to the solution. But to document for: Lenovo G780 with Broadcom wireless adapter. Follow steps of Kyle till let me pick. Now, don't uncheck "show compatible". You see 2 drivers for the same broadcom adapter. One by Broadcom, the other from Microsoft. Choose the Broadcom one. Install. Springs back to life. (turning off heuristics,rebooting router,manual ip assignment none work)

Update 10/27/2013 Lenovo G580

I have fixed mine! What a relief.

I have the Lenovo G580, which has the Broadcom 802.11n Network Adaptor.

By the time I was having problems (don't know about previously) Windows was configured to use the Microsoft driver for this device.

Same fix as others have mentioned but I will provide a bit more detail. Basically I located a Broadcom-supplied driver on my computer, and updated to use that. Immediately wi-fi connected, and all seems well.

Here's the instructions:

# Open Device Manager (search Windows Help if you don't know what this is)

# Select 'Network adaptors' and then open (double-click) Broadcom 802.11n Network Adaptor

# Go to the Driver tab and click the Update Driver... button

# Select 'Browse my computer for driver software'

# Select 'Let me pick from a list of device drivers on my computer'

# Select the "Broadcom 802.11n Network Adaptor (Broadcom)" entry from the list, and click Next

Well, it worked for me.

Good luck, Matt


--I'll clean it up once other solutions are found, but in the mean time I'll update as confirmation of it working
--Hope this helps the rest who still have this problem. Cheers.


  • I had the same problem. Lenovo Idepad Z580.

    Finally it works.

    "browse my computer for driver software, then"let me pick from a list of...." , uncheck the "show compatible hardware" checkbox and finally select the the followings:

    Manufacturer: Broadcom (not Broadcom corporation)

    Network adapter: Broadcom 802.11n nework adapter (Microsoft)

    Then click to install.

  • Exact same thing happens to me, what a piece of junk windows 8.1 Apple should come out with an ad showing that although the ipads do no have a USB connection at least the Wi-Fi works.

    Only way I can get it to work is following these steps: to shut off my computer, turn on the wireless, turn on your computer. If I turn the computer on before the wireless router is turned on then it does not work.

  • After LIMITED on WIFI on my gateway laptop after an upgrade to 8.1 I tried all the options above to no avail until I loaded the broadcom driver in place of the microsoft driver that was loaded by the 8.1 upgrade  Viola it all works now

  • The above worked with me

    Thank you

  • Thanks for the information, it worked

  • I keep getting "Limited" on my iMac(late 2013) Broadcom driver. I did the ipconfig/flushdns, renew to no avail. Any suggestions?

  • Kyle's got it right. Cheers man. This was driving me nuts. Thx again

  • Kyle's solution worked for me.  Thanks!

  • Installed the 8.1 update:  the wired internet was working--the wireless was NOT.   SOLUTION FOR ME---->Went to Device Manager-->Network Adaptors-->Found my "wireless Network Adaptor (in my case an Atheros)-->disabled it-->and it went away in "Networks" on my laptop-->then I "enabled" it-->and viola, all my available wireless connections are now listed

  • I don't think it's the Broadcom driver as it can see the wireless networks and connect up. I'm thinking it's a Windows 8.1 issue why I keep getting "Limited".

  • I finally fixed my problem. I'm with Acer laptop so I go to Acer support web site and download LAN drivers after that I installed it and after reboot everything is back in normal. I hope this will help someone else. :)

  • For me to get it to work I had to remove the openDNS settings on my router, and then use the google dns settings on my network device

  • I installed the latest version of my wifi card drivers & it all started working again. Easy because I could connect to an ethernet line to do it, if you can't do that...

  • I've updated to the 8.1 and have problem with "limited" connection. My laptop can connect to any other wifi networks except mine

  • Hooray - Kyle's solution worked for me. I have a Broadcom 802.11n Network Adapter but I switched to broadcom 802.11n Network Adapter version v6.30.223.102 and that worked first time.

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