Windows 8.1 Wifi showing "limited" or "No Internet Access"

Windows 8.1 Wifi showing "limited" or "No Internet Access"

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I finally upgraded one of my laptops to Windows 8.1 and my first immediate problem was the wifi adapter was showing "limited" or "No Internet Access". I know my home wireless is functional cause it works on other devices so I go through the motions of solving it.

1. Troubleshoot Problems with the connection - works only temporally

2. Reset wireless adapter - didn't work

3. Update drivers - no dice

This blog summarizes the 'workaround' from around the forums and other blogs I've seen.  http://everythingsurface.org/4-ways-to-solve-your-windows-8-1-surface-pro-wi-fi-issues However my issue wasn't solved after trying them out. I know my wireless settings on my router to accept only Wireless-N connections at 2.4Ghz (don't ask why), but I also noticed in Device Manager for the wireless adapter that it is set to 'Auto' for 802.11n Channel Width for band 2.4. I changed it to 'Auto', restarted and the problem went away. Hopefully this adds to the workarounds for whoever is having problems with wireless connectivity on Windows 8.1

Update: 10/21/2013

I wanted to highlight Kyle's comment that seems to be working for everyone. Comment is below:

Kyle 
Sat, Oct 19 2013 12:39 AM

Hi guys, i tried all the above methods but none of them worked for me. However i did find smt that worked, which is to revert your network adapter driver back to an older version instead of the one installed by windows 8.1.

You can do this by going to device manager, right click on your network adapter, go to update driver, then "browse my computer for driver software, then"let me pick from a list of...." , uncheck the "show compatible hardware" checkbox and finally select the older version of current driver (if you dont know which, just use trial and error).

 Update 10/27/2013 Lenovo G780

Giving love to @WinGuy

Hey Kyle! You are the man :)  Your method lead me to the solution. But to document for: Lenovo G780 with Broadcom wireless adapter. Follow steps of Kyle till let me pick. Now, don't uncheck "show compatible". You see 2 drivers for the same broadcom adapter. One by Broadcom, the other from Microsoft. Choose the Broadcom one. Install. Springs back to life. (turning off heuristics,rebooting router,manual ip assignment none work)

Update 10/27/2013 Lenovo G580

I have fixed mine! What a relief.

I have the Lenovo G580, which has the Broadcom 802.11n Network Adaptor.

By the time I was having problems (don't know about previously) Windows was configured to use the Microsoft driver for this device.

Same fix as others have mentioned but I will provide a bit more detail. Basically I located a Broadcom-supplied driver on my computer, and updated to use that. Immediately wi-fi connected, and all seems well.

Here's the instructions:

# Open Device Manager (search Windows Help if you don't know what this is)

# Select 'Network adaptors' and then open (double-click) Broadcom 802.11n Network Adaptor

# Go to the Driver tab and click the Update Driver... button

# Select 'Browse my computer for driver software'

# Select 'Let me pick from a list of device drivers on my computer'

# Select the "Broadcom 802.11n Network Adaptor (Broadcom)" entry from the list, and click Next

Well, it worked for me.

Good luck, Matt

 

--I'll clean it up once other solutions are found, but in the mean time I'll update as confirmation of it working
--Hope this helps the rest who still have this problem. Cheers.

 

Comments
  • also to add to what i think is an issue with windows 8.1 is that metro appz have a problem working with atom processors with netbooks or touchbooks with 2 gig of ram...  while the RT surface is low in memory, and win8 or 8.1, works pretty efficiently... so MS needs to address this issue with Metro appz...

  • I had the same problem. This is what helped me out. microsoft-news.com/solution-for-wi-fi-limited-connectivity-error-on-the-microsoft-surface

  • I just found the way to solve this problem, try it: tipsandtricksforum.com/Thread-How-to-fix-Limited-WiFi-connection-problem-in-Windows-8-1

  • Hi I faced the same problem but got it corrected pretty easily. Under Control panel>device manager>Network  adapters, I right-clicked on my wireless device & disabled it. Again right clicked and enabled it and voila!!! I was online!!!

  • I had the same problem today after the 8.1 update. What it turned out to be for me was to uninstall the Cisco VPN Client software.

  • i just updated to windows 8.1 pro, facing same prob, n no solution yet.

    it was working fine with preview but prob in pro now.

    HELP PLZ

  • Tips and tricks forrum the idea  help me solve the problem  thanks

  • I went onto Device Manager and disabled the Network Adaptor. I then enabled it again afterwards and it worked!

  • I have the same problem. But it shows either if I am on LAN or WiFi connection. Frequently internet connection shows me that it is limited and until I don't restart my modem or my laptop the problem didn't fix. It is very, very annoying. I don't have any problem when I was on Windows 8, everything starts from tomorrow when I update my Windows via Store to 8.1 Pro.

  • same problem

    "

    I have the same problem. But it shows either if I am on LAN or WiFi connection. Frequently internet connection shows me that it is limited and until I don't restart my modem or my laptop the problem didn't fix. It is very, very annoying. I don't have any problem when I was on Windows 8, everything starts from tomorrow when I update my Windows via Store to 8.1 Pro.

    "

  • I have Lennovo g570, fix it with new Drivers from support : support.lenovo.com/.../default.page

  • I ran an ipconfig /flushdns , ipconfig /release and then ipconfig /renew and solved the issue temporarly, after a few minutes the same. Then tried to update the drivers, same results. Disabled/Enabled the WiFi card from the device manager, same thing. Every once in a while I have to run the ipconfig trick to gain access again.

    I'll keep checking.

  • Seems that if you set manually an IP will do the trick. Been 2 hours, no internet connection down. Hope this helps.

  • Hi guys, i tried all the above methods but none of them worked for me. However i did find smt that worked, which is to revert your network adapter driver back to an older version instead of the one installed by windows 8.1.

    You can do this by going to device manager, right click on your network adapter, go to update driver, then "browse my computer for driver software, then"let me pick from a list of...." , uncheck the "show compatible hardware" checkbox and finally select the older version of current driver (if you dont know which, just use trial and error).

    Hope this helps the rest who still have this problem.Cheers.

  • Above worked for me

    Thanks very much

    Cheers

    Steve

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