Official News from Microsoft’s Information Platform
Machine Learning Blog
· Updates to this software will stop and so you will no longer receive patches including security updates.
· Self-Help Online Support will be available for a minimum of 12 months.
· Paid support (charged on an hourly basis per incident). Customers will no longer receive no-charge incident support and warranty claims, and won’t be able to request design changes or features.
· Security update support at no additional cost.
· Non-security related hotfix support will require a separate Extended Hotfix Support Agreement to be purchased within 90 days of the end of Mainstream Support – July 11th, 2011.
· 10 years of support (5 years Mainstream Support and 5 years Extended Support) at the supported service pack level for Business and Developer products
· 5 years Mainstream Support at the supported service pack level for Consumer/Hardware/Multimedia products
· 3 years of Mainstream Support for products that are annually released (for example, Money, Encarta, Picture It!, and Streets & Trips)
· Upgrade to a supported version of SQL Server.
· Find out more about a Custom Support Agreement (CSA).
· Run SQL Server 2000 unsupported with access to Self-Help Online Support only (not recommended)
· Remain on SQL Server 2005 with Extended Support. You can still open support incidents and receive support, however you will not be able to request specific fixes.
· Remain on SQL Server 2005 with Extended Support and purchase Extended Hotfix Support. You can then open support incidents and request specific fixes.
· Upgrade to a supported version of SQL Server
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