Blog of IT Pro Technology Advisor Daniel van Soest


Animations do not work in Access 2002 Help running on Windows Server 2003! (KB816677)

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Ok, this recently updated KB article caught my attention: Animations do not work in Access 2002 Help running on Windows Server 2003

Basically, these are the symptoms:When you try to view an animation that describes new features in Microsoft Access you cannot play the animated help.

This issue occurs because the animation in Access 2002 Help requires that you first install Macromedia Flash Player. However, you are not prompted to automatically install the Flash Player because of the increased security that is introduced in Microsoft Windows Server 2003.

Well, so far so good, and the resolution is to install Macromedia Flash Player. Hmmm...and that makes me wonder, why would an administrator install the flash player on a server? Furthermore, why would an administrator install Office and/or Access on a server?? And what kind of administrator is in need of the animated help for Access on a server???

My resolution would be something like: Please remove Access and/or Office from your server, it's already difficult enough to secure this box, you do NOT want to be bothered with Office patches!

Can someone enlighten me?

Greetings, Daniel

  • terminal services...

  • Man, I need more sleep!

    As Paul Sansom pointed out te me:
    in a nutshell - terminal services is where you'd install office in all its glory and expect this kind of feature to be available.

    Paul, you're absolutely right! My apologies to all you Terminal Server Admins out there.

    Cheers, Daniel

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