The Microsoft Unified Communications and Collaboration platform provides an integrated, modular set of solutions that make the new workplace more effective by giving lenders, branch employees, call center agents and specialists a complete contextual communication and collaboration environment. Grounded in the familiar Microsoft® Office user experience, these solutions deliver unified communications collaboration and capabilities that provide seamless, simple access to the right information at the right time to enhance the employee and customer experience.

White papers for Banking, Insurance, and Capital markets industries are available for reading, which outline the benefits of presence and multi level communication is customer service and portfolio management.