問題現象 - Easy printer無法帶入印表機

問題成因 - monitor driver cause issue

解決方案 –

在此次的案例中發現是3rd Party Language Monitor導致此問題,以HP LaserJet P1006 Language Monitor為例

1. Start Registry Editor.

2. Locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Monitors\HP LaserJet P1006 Language Monitor

3. On the File menu, click Export.

4. In the File name box, type hp1006lm, and then click Save.

Note: If you want to restore this registry subkey, double-click the HPprinter.reg file that you save in this step.

5. Right-click the HP LaserJet P1006 Language Monitor registry entry, and then click Delete.

6. Click Yes.

7. Exit Registry Editor, and then restart the Spooler Service.

8. Rename the hp1006lm.DLL file to " hp1006lm.OLD" The file is in the following location:

C:\WINDOWS\system32\hp1006lm.DLL

若是有發現此狀況可以參考以下文件備份刪除所有非微軟printer monitor,留下預設的項目

Error message: Spooler subsystem app has encountered a problem and needs to close

http://support.microsoft.com/kb/810894