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  • Blog Post: Attendant and Contact Center applications for Lync/OCS

    At some customer meetings I get questions on Contact Center and Attendant software, 3p vendors that can work together with Lync and by that solved customer demands and give a wide range of possibility for choosing between vendors. In Lync we have IRV and ACD like functions, but in some cases customer...
  • Blog Post: Remember to update your CX 5000 (Roundtable)

    Remember to update your CX 5000 (Roundtable) You can download updates here Follow this guide to update CX 5000 Revision Release Date Features 1.5.5029.0 October 2011 Audio improvements 1.5.5026.0 August 2011 • Support for a hardware change that addressed a part availability issue. The revised hardware...
  • Blog Post: Microsoft Office Communications Server 2007 R2 Attendant Hotfix KB 2502321

    Get it here Issue that this update package fixes This update package fixes the issues that are described in the following Microsoft Knowledge Base articles: 981416 (http://support.microsoft.com/kb/981416/ ) Office Communicator 2007 R2 audio becomes choppy during attendant console calls or Public Switched...
  • Blog Post: Office Communications Server 2007 R2 Group Chat SDK: June 2012 and Lync 2010 Group Chat SDK: June 2012

    Product Name Download Lync 2010 Group Chat SDK: June 2012 2709419 Office Communications Server 2007 R2 Group Chat SDK: June 2012 2669956
  • Blog Post: Microsoft Security Bulletin MS12-039 - Important

    This security update resolves one publicly disclosed vulnerability and three privately reported vulnerabilities in Microsoft Lync. The most severe vulnerabilities could allow remote code execution if a user views shared content that contains specially crafted TrueType fonts. This security update is rated...
  • Blog Post: OCS R2 CU9 update

    Product KB Download Product Update Description External Office Communications Server 2007 R2 OCS server 968802 MS download Office Communicator 2007 R2 MOC client 2549042 MS download Group Chat Server 2007 R2 Chat server 2549044 MS download Group Chat Client 2007 R2 Chat Client 2549043 MS download