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  • Blog Post: Attendant and Contact Center applications for Lync/OCS

    At some customer meetings I get questions on Contact Center and Attendant software, 3p vendors that can work together with Lync and by that solved customer demands and give a wide range of possibility for choosing between vendors. In Lync we have IRV and ACD like functions, but in some cases customer...
  • Blog Post: Microsoft Office Communications Server 2007 R2 Attendant Hotfix KB 2502321

    Get it here Issue that this update package fixes This update package fixes the issues that are described in the following Microsoft Knowledge Base articles: 981416 (http://support.microsoft.com/kb/981416/ ) Office Communicator 2007 R2 audio becomes choppy during attendant console calls or Public Switched...
  • Blog Post: Microsoft Security Bulletin MS12-039 - Important

    This security update resolves one publicly disclosed vulnerability and three privately reported vulnerabilities in Microsoft Lync. The most severe vulnerabilities could allow remote code execution if a user views shared content that contains specially crafted TrueType fonts. This security update is rated...