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  • Blog Post: Lync Phones updates 4/4-2011

    Microsoft Lync 2010 Phone Edition for Polycom CX500, Polycom CX600 and Polycom CX3000 Knowledge Base (KB) Articles: KB2529977 Microsoft Lync 2010 Phone Edition for Aastra 6721ip and Aastra 6725ip Knowledge Base (KB) Articles: KB2529978 Microsoft Lync 2010 Phone Edition for Polycom CX700 and LG-Nortel...
  • Blog Post: March 2012 Cumulative Update (CU5 HF2)

    Product Download Product Version Type KB Download Lync 2010 4.0.7577. 4087 64bit Client 2684739 MS download Lync 2010 4.0.7577. 4087 32bit Client 2684739 MS download Lync Server 2010 4.0.7577.197 Server 2493736 MS download
  • Blog Post: Update IM an Expert for Microsoft Lync Server 2010

    New release 1.5 IM an Expert is an instant messaging question and answer service that you can set up within your organization. With the IM an Expert service, you can use Microsoft Lync or the IM an Expert Welcome page to submit a question to the service. The IM an Expert service will locate an expert...
  • Blog Post: Microsoft Lync 2010 Adoption and Training Kit: All IT Pro Resources

    This download contains the IT Pro and Project Manager resources that are referenced throughout the Microsoft Lync 2010 Adoption and Training kit. These resources, which consist of guidance, examples, templates, and user education and training resources, are designed to help organizations successfully...
  • Blog Post: Lync 2010 Hotfix KB 2551268 (64 bit)

    Issues that this update fixes This cumulative update fixes the following issues: 2551849 (http://support.microsoft.com/kb/2551849/ ) Lync 2010 still polls for the conversation history of a non-listed contact 2551847 (http://support.microsoft.com/kb/2551847/ ) Lync 2010 still polls for the voice mail...
  • Blog Post: Attendant and Contact Center applications for Lync/OCS

    At some customer meetings I get questions on Contact Center and Attendant software, 3p vendors that can work together with Lync and by that solved customer demands and give a wide range of possibility for choosing between vendors. In Lync we have IRV and ACD like functions, but in some cases customer...
  • Blog Post: Remember to update your CX 5000 (Roundtable)

    Remember to update your CX 5000 (Roundtable) You can download updates here Follow this guide to update CX 5000 Revision Release Date Features 1.5.5029.0 October 2011 Audio improvements 1.5.5026.0 August 2011 • Support for a hardware change that addressed a part availability issue. The revised hardware...
  • Blog Post: Lync 2010 How-to Training Tool

    The Lync How-to Training Tool provides step-by-step instructions and short videos for common Lync tasks. The How-to training tool content can be fully customized by editing a rolodex.xml file that is provided with the How-to download package. Categories, subcategories, and topic content can be added...
  • Blog Post: Integrating Microsoft Lync Server 2010 and Avaya Communications Manager S8300

    If you want to integrate an Avaya S8300 Communications Manager with Microsoft Lync Server 2010, you need to establish a Direct SIP connection between the two. This document provides a step-by-step guide for configuring Avaya Communications Manager S8300 with Lync Server 2010. more information here
  • Blog Post: update for Lync Server 2010 Resource Kit: May 2012

    This article describes the cumulative update for Microsoft Lync Server 2010 Resource Kit that is dated May 2012. This article describes the following items about the update package: The issues that the update package fixes. The prerequisites for installing the update package. Whether you must restart...
  • Blog Post: Lync: July 2011 update

    Product KB Download Product Link Link Lync 2010 (64bit) 2571543 MS download Lync 2010 (32bit) 2571543 MS download Lync Server 2010 2493736 MS download Lync 2010 Group Chat Server 2571550 MS download Product KB Download Product Link External Lync 2010 Phone Edition (Tanjay) 2577593 MS download Lync 2010...
  • Blog Post: Pickup vs. Team Calling

    For some time now I have meat this requirement in a lot of RFP’s and customer meetings, …..Call Pickup! From my personal point of view What is the idea of having call pick up?, from my point of view, “ get the phone answered ” This Call pickup function is what you could do in an old time PBX, and it...
  • Blog Post: Lync 2010 Hoffix

    Product Build Problem Download Lync Server 2010 Hotfix information if you are not severely affected by this problem, we recommend that you wait for the next update that contains this hotfix. http://support.microsoft.com/kb/2658817 2670430 4.0.7577.189 Lync Server McxStandalone http://support.microsoft...
  • Blog Post: Tabbed Conversations for Microsoft Lync 2010 Getting Started Guide

    Overview This download provides end-user documentation about Tabbed Conversations for Microsoft Lync 2010. Tabbed Conversations is an application that provides a tabbed Lync 2010 conversation window to allow multiple instant messaging (IM) conversations in a single window. get it here
  • Blog Post: June 2012 iPad and iPhone Release

    Product Version Type External External Lync 2010 for iPad 4.2 Mobile Client External Download Lync 2010 for iPhone 4.2 Mobile Client External Download Issues that this update fixes This cumulative update fixes the following issues: 2721082 (http://support.microsoft.com/kb/2721082/ ) Time of meetings...
  • Blog Post: Lync mobile screen shots

    This is how Lync Mobile clients appear on different devices. Windows Phone 7 IPhone IPad Android Here is a great blog on Lync mobile for WP7 IPhone Android
  • Blog Post: Microsoft Lync Server 2010 Resource Kit: Troubleshooting Specific Workloads

    The Lync Server 2010 Resource Kit is the technical reference for the product. This book extends the product planning, deploying, and managing documentation in the Lync Technical Library. This book serves as a companion to the product documentation to learn how the product works under the hood. Just added...
  • Blog Post: Microsoft Lync Server 2010 Support for Large Meetings (1000 users)

    Microsoft Lync Server 2010 can support large meetings with up to 1000 participants using audio/video (A/V) conferencing, including sharing PowerPoint presentations. This support requires a dedicated pool configured to support large meetings and managed in a way that ensures hosting of only a single large...
  • Blog Post: Cumulative update package for Lync 2010: June 2012

    Product Product Version KB Link Lync 2010 (64bit client) 4.0.7577.4103 2701664 MS download Lync 2010 (32bit client) 4.0.7577.4103 2701664 MS download Lync Server 2010 4.0.7577.199 2493736 MS download Lync 2010 Group Chat Client 4.0.7577.4102 2701665 MS download Lync 2010 Group Chat Admin 4.0.7577.4102...
  • Blog Post: Office Communications Server 2007 R2 Group Chat SDK: June 2012 and Lync 2010 Group Chat SDK: June 2012

    Product Name Download Lync 2010 Group Chat SDK: June 2012 2709419 Office Communications Server 2007 R2 Group Chat SDK: June 2012 2669956
  • Blog Post: Microsoft Lync Server 2010: Work Smart Guide for Monitoring Server Reports

    Monitoring Server Reports simplifies the task of monitoring call quality and system usage in Microsoft Lync Server 2010. The documents in this guide explain how to get started with Monitoring Server Reports and optimize use of it. get it here
  • Blog Post: RADVISION SCOPIA Video Gateway for Microsoft Lync

    Se video here And get more information from Radvision here
  • Blog Post: 70-664 :TS: Microsoft Lync Server 2010, Configuring

    Audience Profile Candidates are IT or telecommunications professionals who have experience with complex deployments. They should know how to deploy and configure Lync Server 2010 for end users, endpoint devices, telephony, audio/video and web conferences, security, and high availability. The candidate...
  • Blog Post: Cumulative update for Lync 2010: February 2012

    Product Product Version Type Lync 2010 4.0.7577. 4072 64bit Client 2670326 MS download Lync 2010 4.0.7577. 4072 32bit Client 2670326 MS download Lync Server 2010 4.0.7577.190 Server 2493736 MS download Lync 2010 Group Chat Server 4.0.7577.4071 Server 2670342 MS download Lync 2010 Group Chat Client 4...
  • Blog Post: Microsoft Lync Training

    User training Introducing Microsoft Lync Online http://www.microsoft.com/downloads/en/details.aspx?FamilyID=1710a2d9-bd52-4fee-b4a2-83bab86782fd Microsoft Lync Online Attendee Training http://www.microsoft.com/downloads/en/details.aspx?FamilyID=540dbcce-3e0d-4a65-80cd-3c87c4de1457 Microsoft Lync Online...