Microsoft Lync Server 2010 Multitenant Pack for Partner Hosting Deployment Guide

Microsoft Lync Server 2010 Multitenant Pack for Partner Hosting Deployment Guide

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The Microsoft Lync Server 2010 Multitenant Pack for Partner Hosting is an extension of Microsoft Lync Server 2010 software that is designed to allow service providers and system integrators to customize a Lync Server 2010 deployment and offer it as a service to their customers. This guide describes how to deploy and configure a basic architecture.

Get the guide here and the pack from MVLSC

I just read the document and the key takeaways are:

  • Edge Servers only act as the first point of contact from requests coming from federated partners in a hosted deployment
    • In a Lync Server Multitenant Hosting Pack deployment, incoming requests from tenant users go straight to Directors, bypassing Edge Servers. The Directors authenticate tenant users’ requests and redirect them to the appropriate Front End pool
    • You must configure the DNS records for the initial SIP domain. Configure the SRV record to point to the Director pool, not the Edge Server pool.
    • The Directors require public IP addresses that do not use NAT.
  • You must run the Lync Server Update tool on each server in your deployment after you complete the Setup or Remove Lync Server Components page in the Lync Server Deployment Wizard
  • Additional task must be performed before and after you have done a default Lync deployment
  • The Lync Server platform must be configured to treat all clients as external to ensure that their private and public IP addresses are provided to Exchange UM when calls are transferred from the Front End Server to the Exchange UM server.
  • To prevent a tenant from communicating with another domain you must add that domain to the tenant’s Block list
  • You need to add new SIP domains to the certificate
  • You can’t use Response group, Team call,delegation, Private line, Call park, Outgoing DID manipulation,
  • No Public IM connectivity with Windows Live, AOL, Yahoo, and XMPP

This was what I could see was different from a normal Lync Deployment, and you need to run some scripts to get it up running.

What’s Available in the Lync Server Multitenant Hosting Pack

The features that integrate with other components and applications include the following:

· Presence   A collection of attributes that provides an indication of a person's status, activity, location, willingness to communicate, and contact information.

· Instant messaging (IM)   A form of real-time text-based communication.

· Data and desktop sharing   A feature that allows users to share files, use whiteboard, and display their desktop to a meeting or to conversation participants.

· Conferencing   Two-way video and audio transmissions between users in multiple locations.

· Unified Messaging   An application that consolidates a user's voice mail, fax, and email into one mailbox, so that the user only needs to check a single location for messages, regardless of type. The email server is the platform for all types of messages, making it unnecessary to maintain separate voice mail and email infrastructures.

· Private branch exchange (PBX) replacement   UC integration with Voice over Internet Protocol (VoIP) systems can replace traditional phone exchange systems.

Lync Server Multitenant Hosting Pack partner feature sets include:

· Appliances   Hand and head set I/O devices.

· Conferencing server gateway video   Real-time IP video, voice, and data services.

· Mobility solution   Allows mobile phones the same access to services as a standard desktop handset.

· Audio conferencing provider   Integration with hosted conferencing systems.

· Short Message Service (SMS)   Text messaging systems used by phones and mobile communication systems.

Feature Comparison: Lync Server Multitenant Hosting Pack versus Lync Online

Lync Server feature

Lync Multitenant Hosting Pack

Lync Online

Presence

   

Contacts list

Yes

Yes

Address Book Service Web Query service

Yes

Yes

Distribution List Expansion protocol (DLX)

Yes

Yes

Instant Messaging (IM)

   

Point-to-point IM

Yes

Yes

Multiparty/Group IM

Yes

Yes

Group Chat

No

No

Client Support

   

Lync desktop client

Yes

Yes

Mac Messenger

Yes

Yes

Attendee (meeting only)

Yes

Yes

Lync Mobile on:
iPhone, iPad, Windows Phone 7, Android

Yes

Yes

Conferencing and Sharing

   

Point-to-point audio/video

Yes

Yes

Video conferencing over IP

Yes

Yes

Audio conferencing over IP only

Yes

Yes

Meeting recording

Yes

Yes

Ad-hoc audio dial-out conferencing

Yes
via SIP Trunk

Yes
via SIP Trunk

“Meet now” audio dial-out conferencing

Yes
via ACP

Yes
via ACP

Scheduled audio dial-out conferencing

Yes
via ACP

Yes
via ACP

Sharing

   

Point-to-point/multiparty data conference (white boarding)

Yes

Yes

Point-to-point/multiparty file share

Yes

Yes

Point-to-point/multiparty desktop and application sharing

Yes

Yes

Point-to-point/multiparty Microsoft PowerPoint® slide sharing

Yes

Yes

Polling

Yes

Yes

Integration

   

Microsoft Outlook integration for IM, presence, calendar
(with users on the same hosting partner)

Yes

Yes

Microsoft SharePoint® integration for IM, presence
(with users on the same hosting partner)

Yes

Yes

PIC and Federation

   

Intertenant federation

Yes

Yes

Federation with Extensible Messaging and Presence Protocol (XMPP)

No

No

Public IM connectivity and presence
Windows Live®, AOL®, Yahoo!®

No

Yes

Public IM connectivity audio/video
Windows Live

No

Yes

Basic calling features

   

Public switched telephone network (PSTN) calling via Lync
incoming and outgoing

Yes

Yes

Call controls
hold, transfer, forward, simultaneous ring

Yes

Yes

Voice policies

Yes

Yes

Advanced calling features

   

Team call

No

No

Response groups

No

No

Delegation

No

No

Private line (secondary Direct Inward Dialing (DID))

No

No

Call park

No

No

Outgoing DID manipulation

No

No

Voice features

   

Private dial plans

No

No

Hosted Exchange Unified Messaging (UM) for voice mail

Yes

Yes

Comments
  • Why don't this support Public IM connectivity and presence Windows Live®, AOL®, Yahoo!® ?

  • Any information when public IM will be supported?

  • Is there something we should know? According to this (which was written by microsoft) Lync online has PSTN calling and call controls and hosted voicemail through exchange online um? Last time I checked lync online does not have this available yet. Are they saying this is going to be available shortly?

  • Thanks for posting about the Microsoft Lync Server 2010 Multitenant Pack for Partner Hosting. Please note that an updated document will be posted this week with a correction that Lync Mobile is not supported in the Hosting Pack.

    We also created a new site for the Hosting Pack here: social.technet.microsoft.com/.../7325.microsoft-lync-server-2010-multitenant-pack-for-partner-hosting-resources.aspx

  • Folks, we just discovered an error in this white paper, which we will work to remedy. In section 8.10 Configure Tentant Meeting URL, on page 33, "TenantId" should be changed to "Tenant". Thanks!

  • Folks, we just discovered an error in this white paper, which we will work to remedy. In section 8.10 Configure Tenant Meeting URL, on page 33, "TenantId" should be changed to "Tenant". Thanks!

  • The deployment guide was update July 25, 2012. Get the latest version here: www.microsoft.com/.../details.aspx .

  • Hi, the deployment guide says: The FQDNs listed in the tenant-specific DNS Records table must be added as subject alternative names to the certificates used by those servers because the certificates used within the Lync Server infrastructure must match those used in the request

    To list all the tenant domains in the SAN field one has to install a Multi domain certificate. There is a restriction that all domains listed in such a certificate have to be owned by 1 owner. In a hosting environment our customer’s domains are not owned by us (the hosting provider) but by the customers themself. This would mean that the only allowed SIP domains would be subdomains of the hosting providers mean domain for example custom1.provider.com , custom2.provider.com etc.

    How can we overcome this?

    Thanks

    Alex.

    How

  • Lync Mobile on iphone, ipad, android, etc... shows to be supported here.  But Deployment Guide from July 2012 show them not to be supported.  Can anyone clarify?  

    Thanks,

    Jeff

  • Folks,

    Any one can help me out how we can block the users between the tenants in  lync multitenants hosting pack installation.

    users are able to search between the tenants..we should block the users between the tenants.

  • Nice information…For more information log on to http://dintex.in/hybrid_number.htm

  • Really Wonderfull Post…..Want To Know More Information about hybrid number Log On To: http://www.dintex.in/hybrid_number.htm

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