Issues that this update fixes This cumulative update fixes the following issues: 2551849 (http://support.microsoft.com/kb/2551849/ ) Lync 2010 still polls for the conversation history of a non-listed contact 2551847 (http://support.microsoft.com/kb/2551847...

The Lync 2010 training videos are Windows Media Video (.wmv) format versions of the videos presented in Lync 2010 self-paced training courses. These videos can be posted to a company’s intranet site or incorporated into a company’s training plans. To...

Monitoring Server Reports simplifies the task of monitoring call quality and system usage in Microsoft Lync Server 2010. The documents in this guide explain how to get started with Monitoring Server Reports and optimize use of it. get it here

Overview Unified Messaging (UM) language packs allow an Exchange Server 2010 Service Pack 1 (SP1) UM server to speak additional languages to callers and recognize other languages when callers use ASR or when voice messages are transcribed. UM language...

The Lync How-to Training Tool provides step-by-step instructions and short videos for common Lync tasks. The How-to training tool content can be fully customized by editing a rolodex.xml file that is provided with the How-to download package. Categories...

These sample webpages are modeled after the internal Microsoft Lync 2010 support site and can help you start to create a dedicated Lync intranet site for your organization. The sample site includes HTML source code for all Help pages. It also includes...

These samples provide examples of newsletters used during the Microsoft Lync 2010 pilot at Microsoft. During your pilot, distribute regular email newsletters like these to highlight key scenarios and keep participants informed. get it here

This download contains the IT Pro and Project Manager resources that are referenced throughout the Microsoft Lync 2010 Adoption and Training kit. These resources, which consist of guidance, examples, templates, and user education and training resources...

This document describes a methodology for backing up and restoring the data that is required for full recovery of Microsoft Lync Server 2010 services. It includes the procedures for backing up data and recovering from the following levels of failure:...

The Lync Training Download Package contains all of the available training and user education resources for Lync. The training strategy and resources that offer the best return on investment vary depending on the user profile and the product features deployed...