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Recent Posts
HOTFIX: A Management Point experiences high CPU usage or high memory consumption in System Center Configuration Manager 2007 Service Pack 2
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2 days ago
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J.C. Hornbeck
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Support Announcements for May 2013
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New Hotfix: DMP Uploader enters a bad loop in System Center 2012 Configuration Manager Service Pack 1
Posted
9 days ago
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J.C. Hornbeck
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Support Announcements for April 2013
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15 days ago
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Blog Post:
Known Issue: Configuration Manager Management Points collocated with clients fail after installing Windows Management Framework 3.0 and running Client Health Evaluation
J.C. Hornbeck
We’ve been getting a few support calls regarding an issue with System Center 2012 Configuration Manager and the recently released Windows Management Framework 3.0 update KB2506143 . Management points that are collocated with the client are experiencing...( read more )
on
18 Dec 2012
Blog Post:
Support Tip: A Backup Site Server maintenance task may fail to run in ConfigMgr 2012
J.C. Hornbeck
In System Center 2012 Configuration Manager, the ‘Backup Site Server’ maintenance task may fail if the Backup Destination is set to a network share. An example is below: When this happens, the following errors are logged: SMSSQLBKUP.LOG Error: Backup folder \\MachineName\1234 does not exist or backup...
on
1 Aug 2012
Blog Post:
Support Tip: ConfigMgr 2012 Setup fails at Prerequisites Check with error “Failed to connect to registry on machine SQL (FQDN)”
J.C. Hornbeck
Consider the following scenario: When running setup for System Center 2012 Configuration Manager (ConfigMgr 2012), in the Setup window you receive the following warnings: <A communication error has been detected between the specified site system and the site database computer. This error can occur...
on
25 Jul 2012
Blog Post:
Support tip: Installation of KB2720211 fails with Error 0x80004005: Unspecified error
J.C. Hornbeck
Consider a scenario where you have encountered issues with the installation of KB2720211 ( An update for Windows Server Update Services 3.0 Service Pack 2 is available ) which forced you to remove and reinstall WSUS. Afterward, when reinstalling 2720211 it fails to install and in the MWusSetup.txt file...
on
23 Jul 2012
Blog Post:
Tips and Tricks: “Cannot find any applications in the specified file to import” Message when You Import an Application in System Center 2012 Configuration Manager
J.C. Hornbeck
If you use the Import Application Wizard and see the error message dialog box in the following screenshot that says “Cannot find any application in the specified file to import”, it might be because of one of these reasons: The zip file ...read more
on
18 May 2012
Blog Post:
Tips and Tricks: Resolving “Failed to create virtual directory” Error When You Install a Remote Distribution Point in System Center 2012 Configuration Manager
J.C. Hornbeck
The Configuration Manager console has been greatly improved in System Center 2012 Configuration Manager, which enhances its usability. In addition to improvements in performance and layout, the console now supports a quicker way to monitor the status ...read more
on
11 May 2012
Blog Post:
Troubleshooting Content Mismatch Warnings on a Distribution Point in System Center 2012 Configuration Manager
J.C. Hornbeck
You might see content mismatch warnings in System Center 2012 Configuration Manager when content validation runs and determines that there is a discrepancy between the expected list of packages in WMI on the distribution point and the packages in the ...read more
on
7 May 2012
Blog Post:
Troubleshooting tip: Downloading software updates to an Update List fails with "The requested header could not be found"
J.C. Hornbeck
Hi everyone, Tyler Franke here again with another troubleshooting tip for you. When you’re in the System Center Configuration Manager 2007 administrative console and trying to download software updates to an update list, it may fail with an error stating the following: The requested header could not...
on
25 Apr 2012
Blog Post:
Troubleshooting: The 'Backup ConfigMgr Site Server' site maintenance task fails
J.C. Hornbeck
Hi everyone, Tyler Franke here again with one more issue I ran into recently. Consider a scenario where you have your System Center Configuration Manager 2007 (ConfigMgr) site database on a remote/dedicated SQL Server wherein a drive fails or has to be replaced. Afterward, the 'Backup ConfigMgr...
on
21 Mar 2012
Blog Post:
Troubleshooting: ConfigMgr 2007 error 2816: the actual site control file %path does not exist
J.C. Hornbeck
Hi everyone, Tyler Franke here once again with another troubleshooting tip for you. Consider the following scenario: In an otherwise healthy and functional site you find one or more of the following. 1) SMS Site Control Manager Site status message: SMS Site Control Manager Message ID: 2816 Message...
on
21 Mar 2012
Blog Post:
Using DFS to host the Branch Distribution Share Data in ConfigMgr 2007
J.C. Hornbeck
Hi everyone, Arvind Kr. Rana here. We’ve seen this issue come up a couple of times here lately so I wanted to give it a mention here just in case you run into it. The issue is that if you are trying to install a System Center Configuration Manager 2007 (ConfigMgr) Branch Distribution point role on a...
on
20 Mar 2012
Blog Post:
Troubleshooting In-Console Monitoring for Deployments in System Center 2012 Configuration Manager
J.C. Hornbeck
Our colleagues over at the Configuration Manager Team Blog just posted a great article on how to troubleshoot a situation where you see a discrepancy between the completion statistics section for an error count of a deployment and the Error tab of the deployment status when you drill into the status...
on
19 Mar 2012
Blog Post:
Solution: The ConfigMgr 2007 SMS Agent Host Service (CCMExec.exe) may become unresponsive when Thread Pool ETW tracing is enabled
J.C. Hornbeck
Here’s an issue we’ve seen a couple times before so I thought I’d give you a heads up here in case you happen to run across it. Symptoms The System Center Configuration Manager 2007 (ConfigMgr) SMS Agent Host Service (CCMExec.exe) may become unresponsive or even crash on a regular basis, sometimes as...
on
19 Mar 2012
Blog Post:
Configuration Manager Remote Tools and Remote Desktop fail to connect to client machines with NetBIOS names longer than 15 characters
J.C. Hornbeck
I recently came across an older, fairly common issue recently but I never see one of the potential workarounds mentioned so I thought I write it up here in case you run into it. With this issue, the System Center Configuration Manager 2007 (ConfigMgr 2007) Remote Tools and Remote Desktop tools fail to...
on
6 Feb 2012
Blog Post:
Troubleshooting an issue where ConfigMgr Active Directory Discovery from a Secondary Site to another Forest fails
J.C. Hornbeck
Hi everyone, Arvind Kr. Rana here. We’ve seen this issue come up a couple of times so I wanted to give it a mention here just in case you run into it. The problem is that you may notice that a System Center Configuration Manager 2007 (ConfigMgr 2007) Secondary Site Server is unable to do any type of...
on
9 Jan 2012
Blog Post:
Troubleshooting OOBConsole connectivity after an Intel vPro enabled device has been successfully provisioned in ConfigMgr 2007
J.C. Hornbeck
Just in case you somehow happened to miss the announcement, we made Windows 7 Service Pack 1 and Windows Server 2008 R2 SP1 available to MSDN and TechNet Subscribers as well as Volume License customers yesterday . I've been running it for a few days now here and so far I'm pretty impressed, although...
on
17 Feb 2011
Blog Post:
Quick Fix: The Configuration Manager 2007 Dashboard fails to load data
J.C. Hornbeck
Here's a quick tip in case you run into an issue where the Microsoft System Center Configuration Manager 2007 Dashboard ( http://technet.microsoft.com/en-us/library/ff369719.aspx ) fails to load data with the following error: No data returned from Data Source :SoftwareDeployment. This can occur if the...
on
14 Feb 2011
Blog Post:
Information on error codes in Configuration Manager 2007
J.C. Hornbeck
Being on the support side of the business, we often get a variety of questions concerning various error codes and what they mean. After all, these codes can be invaluable when troubleshooting an issue because with a little research they'll often tell you exactly what's wrong. So first off, how...
on
2 Feb 2011
Blog Post:
How to troubleshoot Advanced Client Push Installation issues in Systems Management Server 2003 and System Center Configuration Manager 2007
J.C. Hornbeck
I just wanted to let everyone know that we recently updated Knowledge Base article 925282 to include System Center Configuration Manager 2007. In all honesty it always applied but before now we really didn't make that entirely clear, so if you've seen the article before the contents are largely...
on
9 Nov 2010
Blog Post:
Troubleshooting Duplicate or Missing SPNs for a ConfigMgr 2007 SQL Database
J.C. Hornbeck
This blog post addresses a common problem customers face during the installation of System Center Configuration Manager 2007 in which the following error appears: “Setup failed to install SMS Provider.” When this error occurs, there are several possible causes, but the first thing I check is Service...
on
26 Oct 2010
Blog Post:
ConfigMgr 2007 Solution: Attempts to update or distribute a package to a Branch DP fails with HostingIncomplete and PDPHashMismatchEvent error
J.C. Hornbeck
Symptom A package cannot be updated successfully on a Branch DP (BDP) and the Peerdpagent.log shows the following: Package ABC00001 in state 'DownloadComplete'. 6/9/2010 11:42:55 AM 3800 (0x0ED8) Raising event: [SMS_CodePage(437), SMS_LocaleID(1033)] instance of PDPHashMismatchEvent { ClientID = "GUID...
on
14 Jul 2010
Blog Post:
New ConfigMgr 2007 hotfix: The handle count and memory usage of Smsexec.exe keeps increasing in System Center Configuration Manager 2007 SP2
J.C. Hornbeck
On a site server that is running System Center Configuration Manager 2007 Service Pack 2 (SP2), the handle count and memory usage for the SMS_Executive service (Smsexec.exe) process keeps increasing. After a while, the available memory resources may be exhausted on the site server. When the operating...
on
6 Jul 2010
Blog Post:
Resolution: Error "Image does not contain OS architecture information" when using a ConfigMgr 2007 OSD Task Sequence
J.C. Hornbeck
When deploying a WIM file that contains both a Windows OS image and a Data image in the WIM file, the deployment may fail when using an SCCM 2007 OSD Task Sequence with the following logged in the SMSTS.LOG file: Opening image file C:\_SMSTaskSequence\Packages\<WIM_Image_Package_ID>\<Image>...
on
21 Apr 2010
Blog Post:
OSD Task Sequence fails with "There are no task sequences available for this computer" if multiple machines have the same SMBIOS GUID
J.C. Hornbeck
Note: There is an updated version of this article over at the Configuration Manager OSD Support Team Blog . For the latest version, please visit the below article: No Assigned Task Sequence when initiating deployments caused by duplicate SMBIOS GUIDs (System UUIDs) in System Center Configuration Manager...
on
12 Apr 2010
Blog Post:
Solution: ConfigMgr 2007 clients may fail to download packages from a Server Share DP with a content hash mismatch error
J.C. Hornbeck
Here's a ConfigMgr 2007 issue I had recently that was caused by an known issue with IIS. I wanted to publicize this here so that it might help others who run into this problem. Issue: Configuration Manager 2007 clients may fail to download packages from a Server Share Distribution Point with a...
on
29 Mar 2010
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