KBOn a System Center Configuration Manager 2007 Service Pack 2 (SP2) client computer that is running Windows Server 2008 R2, the Systems Management Server (SMS) Agent Host service (Ccmexec.exe) crashes intermittently. Additionally, the following error is logged in the event log:

Log Name: Application
Source: Application Error
Event ID: 1000
Level: Error
Keywords: Classic
Faulting application name: CcmExec.exe, version: 4.0.6425.2000, time stamp: 0x4a14c745
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdb3b
Exception code: 0xc0000005
Fault offset: 0x0009cb74
Faulting process id: 0xa04
Faulting application start time: 0x01ca273b4637f18e
Faulting application path: C:\Windows\SysWOW64\CCM\CcmExec.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll


This issue occurs because an access violation occurs in the Ntdll.dll module, and then the wrong function is called in the Caltrack.dll module.

For all the details on this issue as well as a download link for the hotfix, please see the following Knowledge Base article.

KB2724939 - The SMS Host Agent service crashes on a System Center Configuration Manager 2007 SP2 client computer that is running Windows Server 2008 R2 (http://support.microsoft.com/kb/2724939)

J.C. Hornbeck | System Center & Security Knowledge Engineer

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