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Microsoft’s very own Abhishek Pathak (Program Manager for Configuration Manager) just posted a great article over on the Microsoft Server and Cloud Platform Blog that talks about some of the new options for managing your remote offices with the upcoming release of System Center 2012 Configuration Manager (ConfigMgr 2012):
When I think about managing remote offices, it reminds me of a job I had developing RIP’s (Raster Image Processor) for digital printers. I was on a team of 40 engineers in a remote location. We had our own rules and our own way of doing things – which was quite liberating. But there was always a sense – despite our daily freedoms – that at any moment our productivity could be interrupted by a force outside of our control. Of course, this invisible force was nothing but the IT admins across the ocean doing their best to keep our remote computers secure and make applications available to us. But nonetheless, it was disruptive.
For IT admins, remote locations have always been a challenge when it comes to management. The devices in these locations are only known to them as IP addresses and network link speeds. Without a detailed understanding of the physical environment, they still need to figure out how the systems can be managed with the minimum server infrastructure deployed, while also ensuring the security and integrity of the corporate environment. They do try to minimize the impact to user productivity, but, as in my experience above, it seems like this is often the hardest thing to do.
That’s why I am so excited about some of the new features added to Configuration Manager 2012 that can help our admins who are faced with keeping those remote teams, like my old group, operating at capacity…
You can read the rest of Abhishek’s article here.
J.C. Hornbeck | System Center & Security Knowledge Engineer
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Remote IT management is useful for IT industry. IT industry is booming in today's world and therefore IT outsourcing as well as remote support is necessary.