Error message "MMC could not create the snap-in" when opening the ConfigMgr 2007 console on a localized version of Windows XP Service Pack 3

Here’s a quick heads up on a new Configuration Manager  2007 KB article we published this morning:

Symptoms

After you install the System Center Configuration Manager Console on a localized version of Windows XP Service Pack 3 (SP3), you receive the error "MMC Cannot initialize snap-in". If you try to add the snap-in, you receive an error similar to the one below:

Name: System Center Configuration Manager
CLSID: FX:{6de537a5-7a1c-4fa4-ac3a-1b6fc1036560}

Cause

This can occur if you install the console on a localized version of Windows XP SP3. For example, if you are running Windows XP Portuguese-Brazilian version, you will receive the message below:

O MMC não pode criar o snap-in . O snap-in pode não ter sido instalado corretamente.
Nome: System Center Configuration Manager
CLSID: FX:{6de537a5-7a1c-4fa4-ac3a-1b6fc1036560}

By default, Windows XP SP3 has MMC 3.0 installed, but this problem occurs because the .dll files of the MMC 3.0 resource are incorrect

Resolution

To resolve this issue, install the hotfix 957502 for the localized version of Windows XP SP3 you are running. For Windows XP Portuguese-Brazilian version, be sure to download PTB file version from http://support.microsoft.com/kb/957502 (WindowsXP-KB957502-x86-PTB.exe)

More Information

For more information see the following resources:

KB957502 - http://support.microsoft.com/kb/957502

http://blogs.technet.com/latam/archive/2008/06/12/o-mmc-n-o-pode-criar-o-snap-in.aspx

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For the most current version of this article please see the following:

2019648: Error message "MMC could not create the snap-in" when opening the System Center Configuration Manager 2007 console installed on a localized version of Windows XP Service Pack 3

J.C. Hornbeck | System Center Knowledge Engineer

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