KBSymptoms

The information below describes how to use System Center Configuration Manager 2007 to determine whether The Microsoft Office 2010 Deployment Kit for App-V is installed prior to sending the Office 2010 virtual package. This is a good practice to follow because making sure the Deployment kit is installed will help you avoid licensing issues and well as certain issues with SharePoint proxies not working properly.

Resolution

There are 2 ways of accomplishing this task. One is through hardware inventory (Recommended) and the other is through Software inventory.

Hardware Inventory:

The deployment kit creates an entry in ADD/Remove Programs that can be used to create a collection. Create a Query based collection with the following WQL information:

select SMS_R_System.ResourceId, SMS_R_System.ResourceType, SMS_R_System.Name, SMS_R_System.SMSUniqueIdentifier, SMS_R_System.ResourceDomainORWorkgroup, SMS_R_System.Client from SMS_R_System inner join SMS_G_System_ADD_REMOVE_PROGRAMS on SMS_G_System_ADD_REMOVE_PROGRAMS.ResourceID = SMS_R_System.ResourceId inner join SMS_G_System_ADD_REMOVE_PROGRAMS_64 on SMS_G_System_ADD_REMOVE_PROGRAMS_64.ResourceId = SMS_R_System.ResourceId where SMS_G_System_ADD_REMOVE_PROGRAMS.DisplayName = "Microsoft Office 2010 Deployment Kit for App-V" and SMS_G_System_ADD_REMOVE_PROGRAMS_64.DisplayName = "Microsoft Office 2010 Deployment Kit for App-V"

This will populate the collection with all the machines that have the APP-V Deployment kit for Office 2010 installed.

Software inventory:

With this option you will need to inventory an executable to be able to get an inventory and know if its installed or not. For this to work you need to inventory for one of the files created by the deployment kit. One example would be virtualOwsuppmanager.exe which is located in the following path:

C:\program files\common files\microsoft shared\virtualization handler

You can use a WQL query to populate the collection like the following:

select SMS_R_SYSTEM.ResourceID,SMS_R_SYSTEM.ResourceType,SMS_R_SYSTEM.Name,SMS_R_SYSTEM.SMSUniqueIdentifier,SMS_R_SYSTEM.ResourceDomainORWorkgroup,SMS_R_SYSTEM.Client from SMS_R_System inner join SMS_G_System_SoftwareFile on SMS_G_System_SoftwareFile.ResourceId = SMS_R_System.ResourceId where SMS_G_System_SoftwareFile.FileName like "VirtualOWSSuppManager.exe"

This will populate the collection with all the machines that have the APP-V Deployment kit for Office 2010 installed.

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The information above was published today in the following Microsoft Knowledge Base article written by Alvin Morales:

KB2540696 - How to use System Center Configuration Manager 2007 to confirm that the Microsoft Office 2010 Deployment Kit for App-V is installed

J.C. Hornbeck | System Center Knowledge Engineer

The App-V Team blog: http://blogs.technet.com/appv/
The WSUS Support Team blog: http://blogs.technet.com/sus/
The SCMDM Support Team blog: http://blogs.technet.com/mdm/
The ConfigMgr Support Team blog: http://blogs.technet.com/configurationmgr/
The SCOM 2007 Support Team blog: http://blogs.technet.com/operationsmgr/
The SCVMM Team blog: http://blogs.technet.com/scvmm/
The MED-V Team blog: http://blogs.technet.com/medv/
The DPM Team blog: http://blogs.technet.com/dpm/
The OOB Support Team blog: http://blogs.technet.com/oob/
The Opalis Team blog: http://blogs.technet.com/opalis
The Service Manager Team blog: http: http://blogs.technet.com/b/servicemanager
The AVIcode Team blog: http: http://blogs.technet.com/b/avicode
The System Center Essentials Team blog: http: http://blogs.technet.com/b/systemcenteressentials
The Server App-V Team blog: http: http://blogs.technet.com/b/serverappv

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