The views, tasks, rules, and knowledge specific to Microsoft Dynamics CRM 4.0 that comprise this Management Pack provide the means for MOM users to centrally manage the server application, its component services, and the computers on which they run. The Microsoft Dynamics CRM 4.0 Management Pack also collects performance analysis and capacity planning data by tracking application performance and user load. By managing these Microsoft Dynamics CRM components in MOM, the administrator can respond quickly to critical events and key performance indicators, and take action to prevent service outages, reduce the resolution time for alert conditions, and increase the overall availability and performance of the Microsoft Dynamics CRM system. Feature Bullet Summary: