KB939799 has been published discussing the problem with Private Bytes threshhold and Handle Count threshold ovrride issues (override is not applied correctly). A hotfix for this issue is now available which corrects this issue together with Healthservice restart issues which is a response to these rules which can fail to successfully restart the healthservice. For further information see the KB article here: http://support.microsoft.com/kb/939799/en-us
This article currently does not contain the link for online requests of the associated hotfix. However you may request the hotfix via online submission via this link http://go.microsoft.com/?linkid=6294451
The Microsoft System Center Operations Manager 2007 agent monitors its processes to make sure that they do not consume too many system resources. When one of its processes does consume too many system resources, the agent tries to restart itself.You may encounter one of the four symptoms that are mentioned in this section. These symptoms occur on the agent side if the following conditions are true:
•The following processes are being monitored on the agent side:
•The following performance counters are being monitored for the processes that are mentioned in bullet point 1:
Event Type: Warning Event Source: Health Service Script Event Category: None Event ID: 6026 Date: <date> Time: <time> User: N/A Computer: <computer name> Description: RestartHealthService.js : Restarting Health Service. Monitoring Host exceeded Process\Private Bytes threshhold.
Event Type: Warning Event Source: Health Service Script Event Category: None Event ID: 6024 Date: <date> Time: <time> User: N/A Computer: <computer name> Description: RestartHealthService.js : Restarting Health Service. HealthService.exe exceeded Process\Handle Count or Process\Private Bytes exceeded threshold.
Event Type: Warning Event Source: Health Service Script Event Category: None Event ID: 6025 Date: <date> Time: <time> User: N/A Computer: <computer name> Description: RestartHealthService.js : Restarting Health Service. MonitoringHost.exe exceeded Process\Handle Count threshold.
•Multiple management groups monitor this agent.
•The monitored thresholds are breached.
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
1.Copy the following file to a local folder or to a network shared folder:
2.Run the file that is mentioned in step 1 on each applicable computer. Note You can run the file that is mentioned in step 1 from Windows Explorer, or you can run the file at a command prompt.
3.Import the following management packs. If you use the Operations Console to import the management packs, they are imported in the correct order. If you import the management packs by using the command line or if you have problems when you use the Operations Console to import the management packs, import them in the following order:
Note The management packs will be extracted to the following folder:
%systemdrive%\ProgramFiles\System Center Management Packs\Microsoft System Center 2007 MP\
File nameFile versionFile sizeDateTimePlatform
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 (http://support.microsoft.com/kb/824684/) Description of the standard terminology that is used to describe Microsoft software updates