Now available via http://support.microsoft.com/kb/926681
In the Microsoft Operations Manager (MOM) 2005 Operator console, you may find that the last sampled value is displayed in some alerts. For example, the description of the alerts display the last sampled value that is identical to the average of some of the last samples.
This problem occurs because the performance threshold rules generate alerts that use the last sampled value instead of the average of some of the last samples.
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Operations Manager 2005 service pack that contains this hotfix.To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
You must install this hotfix on each computer that meets either of the following conditions:
You must restart the MOM service after you install this hotfix.
This hotfix does not replace any other hotfixes.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
To apply this hotfix, follow these steps:
To install this hotfix in your MOM environment, follow these steps:MOM 2005 serversManually install this hotfix to each MOM 2005 server in your MOM management groups.MOM 2005 agentsTo install this hotfix for the MOM 2005 agent component, use one of the following methods, as appropriate for your situation:
MICROSOFT INTERNAL SUPPORT INFORMATION
If this hotfix is not posted for public download (meaning a public URL for this hotfix is not provided in this article), distribution requires technical lead, escalation team member, or manager approval and the following information applies:
This is scheduled to be included with Microsoft Operations Manager 2005 Service Pack 2.
The "Resolution" section states whether this hotfix is available as a hotfix or in the latest service pack. For comparison and testing, the original hotfix is available on the http://hotfix Web site.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates