Charles' career in technology started at age 15 when he worked in desktop and web publishing. He began working at small start-up firms and moved onto companies like Raytheon and Unisys, all the while perfecting his stand-up comedy. Charles landed at Microsoft in 2010, coming to Microsoft through the Opalis acquisition and now works as a Sr. Business Development Manager supporting System Center. Charles has been responsible for numerous Opalis implementations from small to enterprise customers globally. Since the acquisition, he has evangelized Opalis and its place in the datacenter to thousands of people across the world. In his "spare time", Charles keeps the System Center community informed with his TechNet blog (http://blogs.technet.com/b/charlesjoy/) and YouTube channel (http://www.youtube.com/user/charlesjoyMS). Charles is also co-author of the "System Center Opalis Integration Server 6.3 Unleashed" book (ISBN: 0672335611), released July 2011.