Servicing and warranty coverage of Xbox360's you resell to your customers

Servicing and warranty coverage of Xbox360's you resell to your customers

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There are many of you who are using Xbox360's as great additions to your custom installed home entertainment solution for your clients.  Whether they want an awesome gaming console or a compelling and powerful Extender for Windows Media Center, there is so much an Xbox 360 can do for your consumers.

Concerning the user of Xbox360's for your client's AV solution, we would like to clarify a point that could have an impact on how you service your customers system.  Microsoft warrants the Xbox 360s to the end-consumer only.

Ultimately, it is your customer who is purchasing the Xbox 360 and the warranty information must, therefore, be completed with your customer's information (not the installers).  The warranty process is set forth in section B of the Xbox360 limited warranty.  Failure to follow these instructions may result in delays, cause you to incur additional charges, or void the warranty.  You can find the full warranty online at

http://www.xbox.com/en-US/support/systemsetup/xbox360/resources/warranty.htm (US only).

As a custom installer, in order to resell Xbox 360 to your clients, please see the list of authorized distributors at http://www.xbox.com/en-US/retail/distributors.htm.

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