Canadian IT Manager's Blog

Broadly connecting Canadian Infrastructure and Development Managers through career, industry and technology insight.

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  • Blog Post: Blogging is Big Business

    Stuart R. Crawford (Calgary, AB - Business Development Manager of IT Matters) How many blogs do you read over the course of the business day? There are many blogs on the Internet today. Businesses are adopting blogging as a way to keep in touch with their client base more frequently, they are using internal...
  • Blog Post: Thinking about hiring your own internal IT staff – think again!

    I got this in the mail as a submission for the IT Manager blog from a contact of mine in Calgary - Stuart Crawford. He raises some interesting points about staffing and using internal vs. external resources. I am a little on the fence on this one as I see value in having both types of resources, based...
  • Blog Post: The 20 Minute Miracle

    Stuart R. Crawford (Calgary, AB - Business Development Manager of IT Matters) Twenty minutes. That’s all it takes to become “a knight in shining armour” in your client’s eyes, adding stickiness in all of your business relationships. What do I mean by the twenty minute miracle? The twenty minute miracle...
  • Blog Post: Preventing Customer Crankiness

    Happy Monday Morning to ya! I really liked this post I got in the mail from Stuart R. Crawford about keeping your customers from being Cranky. In all honestly – it applies to your staff, your peers and even your personal relationships. The underlying foundation of it all is good communication by everybody...
  • Blog Post: Connect Your Small/Medium Business with Microsoft Resources

    Yesterday I was in Toronto talking to a room of IT managers about Windows Server 2008 and virtualization. After I finished, I had tea with a gentleman whose son runs a small local business providing computers hardware and IT services to the disabled and shut-in. They work solely with Microsoft software...
  • Blog Post: Partnerships can be a difficult ship to steer

    Stuart R. Crawford Success Creator You Factor Inc. http://www.stuartcrawford.com 1-403-604-9464 Did this thought ever enter in your mind about a relationship or partnership? How did I ever get into business with these guys? How did I end up partnering with them? What do I have to do to get out of this...
  • Blog Post: 8 Ways to Kick Start Your 2008 Small Business IT Planning

    Stuart R. Crawford (Calgary, AB - Business Development Manager of IT Matters) 2008 will be here before you know it - are you ready with what the market will throw at you in a couple of months? With 2008 just around the corner, now is a good time to start the discussion of what needs to be the focus...
  • Blog Post: Butterfly Catching

      Stuart R. Crawford (Calgary, AB - Business Development Manager of IT Matters) What do you mean by Butterfly catching? Can you picture it in your mind, as the owners of your own small business consulting business, are you running around from idea to idea, just like a young child runs around catching...
  • Blog Post: Surviving in a One-Strike Society

      Stuart R. Crawford (Calgary, AB - Business Development Manager of IT Matters) In today’s world of instant gratification, short attention spans and lack of patience, the one-strike approach to dealing with business is becoming a main stream concern for many small business consulting firms...
  • Blog Post: Being Present to Win

      Stuart R. Crawford (Calgary, AB - Business Development Manager of IT Matters) How many times have you heard this at a seminar or trade show? You must be present to win. Has this ever happened to you? You bow out of a seminar earlier because you have an emergency at the office only to find out...
  • Blog Post: The Importance of the Pitch

    Stuart R. Crawford (Calgary, AB - Business Development Manager of IT Matters) In baseball, the number of strikes that the pitcher can throw in the strike zone is very critical the overall success of the baseball team on the field. The pitcher has the ultimate responsibility to ensure that strikes outnumber...
  • Blog Post: Living in a Virtual World

    Stuart R. Crawford (Calgary, AB - Business Development Manager of IT Matters) Where do you see this world in the next five to ten years? How did the last five or ten years play out for you? Like you expected? The world as we know it is constantly changing, new economic factors are affecting the way we...
  • Blog Post: Does Badmouthing Your Competition Get You Ahead?

      Stuart R. Crawford (Calgary, AB - Business Development Manager of IT Matters) The small business communities in any city across the world are normally very small, tight and communicate with each other frequently. So when I hear of competition bad mouthing other small business IT professionals...
  • Blog Post: Get the Right Clients on the Bus

    Stuart R. Crawford (Calgary, AB - Business Development Manager of IT Matters) We have all heard the saying that we must have the right employees on our business bus, but have you ever thought that you need to have the right clients on the bus as well? Just like having the wrong employees on your team...
  • Blog Post: Decisions, Decisions, Decisions

    Stuart R. Crawford (Calgary, AB - Business Development Manager of IT Matters) Many small business professionals toss and turn in the middle of the night, losing valuable hours of much needed sleep worrying about making a difficult or in reality it may just be a not so difficult decision. We lose thousands...
  • Blog Post: Client Satisfaction Success

    Stuart R. Crawford (Calgary, AB - Business Development Manager of IT Matters) In business, we are often taught in school and from peers to focus on profits and revenues as the key indicators to success in Small Business consulting (or at least that is how we are measured against others in our industry...