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Hi Everyone,

I’m John Oxley and for those that don’t know me, I’m the Director of the Technical Evangelism at Microsoft Canada.  I’m part of a team of technical audience marketing managers and technology evangelists that reach out, support and connect with the ICT community. The team is all about empowering your success, helping you make connections, grow your skills and enabling you in your role.  From student to CIO, Developer to IT Pro, Customer to Partner our teams mission is to build your trust.  We endeavour to support you in a manner to earn your satisfaction, gain insight on how we can improve as a company and support your deployment and platform adoption. 

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I’m sure you can see, given the size of the country this isn’t an easy mission.  Yet as it is you that brings the magic of software alive, we aspire to earn your trust so you are very satisfied with your relationship with Microsoft.  We do this by listening to you, trying understand what we can do better and being an active participant in the ICT ecosystem.  There are many way in which we can help and depending upon the results and your feedback, some we can action right away in Canada and some that we need be your ambassador within Microsoft.  Can you help us, help you?  My ask is two fold

  • If you get the survey (see example) please take the time to provide us feedback and if you’re not very satisfied please provide us some guidance. 
  • If you don’t get the survey, and would like to provide feedback, I’m always listening and encourage you to send me an email, call me or connect with me on twitter.

This survey timeframe to gain your feedback for this period is coming to an end.  Please take the time, If you received a survey like the example above to provide insight and advice.  Even if you are very satisfied it’s important for us to know as your feedback and guidance as it is the fuel that drives us to do even more to support you!  

The recent broad positive feedback on TechDays, Align IT, Ignite your Career, EnergizeIT and other programs give me comfort that we are on the right track…yet when it comes to your satisfaction we don’t want to take anything for granted. 

Success to us is earning your trust and for you to feel comfortable to express that you are very satisfied with your relationship with Microsoft and you provide feedback on how we can improve. 

Till next time

John

John Oxley

Director Technical and Community Evangelism

Microsoft Canada | Direct (905) 363- 8589|Messenger joxley@microsoft.com | twitter:joxley