This is the next blog in the continuing series of interviews with leading professionals. In this series of blogs, I have an exclusive interview with Hari Panday: President and CEO, ICICI Bank Canada, International Executive, Business and Technology Thought Leader.Enjoy! Stephen Ibaraki, FCIPS, I.S.P., MVP
Q6: As a leading CEO, what do you see as the top five issues facing businesses today and your recommendations?
A: Lack of qualified workforce to sustain the growth in the service sector; business leaders have to consciously designate training and development among their top priorities.
Q7: From the CEO perspective, how do you see technology integrated into business performance, strategy, goals, and objectives? What would be your key priorities for ensuring business and IT alignment?
A: Integration of technology into business strategy is absolutely critical in today's environment. IT and business have to align themselves in building business applications that are simple and include prediction models, facilitate design of business lines, ATMs as a robust delivery channel, collection and analysis of data for marketing, customer service, financial reporting, organizational research, improvement of quality and productivity in service operations; employee performance measurement, competitive decision situations, risk management, simulation experiments; cost/benefit analysis; data access; privacy issues; conceptual design; artificial intelligence; new communication technologies; analysis of complex problems using mathematical programming models, management information systems for complex treasury products and critical business segments; management of operations; interfacing among the functional areas of business.________________________Look for more with Hari in the next blog.I encourage you to share your thoughts here on these interviews or send me an e-mail at firstname.lastname@example.org.________________________
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